Strong knowledge of electrical systems and HVAC installations
Excellent leadership and problem-solving abilities
Familiarity with local codes and the ability to read blueprints
Responsibilities
Handle field tech support calls from team members
Train staff on troubleshooting and installation best practices
Provide mentoring and coaching in the field
Run warranty calls and provide operational support
Assist managers with technical evaluations during ride-alongs
Help convert sold jobs to booked installations
Assist in onboarding new technicians
Maintain field technician duties during high demand
Benefits
Competitive pay with bonus potential
Health, dental, and vision insurance with employer contributions
Paid time off and a floating PTO day annually
401k plan with 4% company match
Company truck and gas card provided
Access to new technology and ServiceTitan software
Paid in-house and travel training opportunities
Team-building events and community involvement
Full Job Description
Are you an experienced HVAC Service Technicianwho takes pride in your work? Do you have field supervisory experience? Are you dedicated to your team and to providing excellent customer service? If you answered yes to these questions then we want to talk to YOU!
We are looking for a Residential Electrical Field Supervisor to join our team!
Applicants must have an active MA Electrical License
Why Choose Landry?
Competitive pay - $45 to $55/hr. (Based on skills & experience), plus bonus potential!
Medical Insurance - We pay a portion for you and your family's insurance premiums for health, dental, vision
Work life balance - We offer PTO and a floating PTO day per year
401k Plan with a 4% match
A company truck and gas card!
New technology, including iPhone, iPad & access to integrated ServiceTitan software
PAID TRAINING - Nexstar, leadership, and technical training in-house & travel
Team Building events (Baseball games, Bowling, breakfasts, etc.)
We are consistently growing and so are the opportunities for advancement
Take pride in working for a company that makes a difference in the community and always does right by the customer
What You'll Do
Handle field tech support calls from your field team
Train on best practices, troubleshooting, and installation guides
Provide 1-1 coaching and mentoring in the field
Run warranty calls
Provide operations support in the Electrical service and installation department
Assist managers in conducting ride-alongs for technical and customer service evaluation
Assist Pre-Install Inspector with converting a "sold job" to a booked installation
Assist in onboarding new service technicians
Maintain duties as a field technician and installer when high demand occurs
Requirements of our next Electrical Field Supervisor
You have an active MA electrical license
At least 5 years of verifiable field experience as a lead electrical service technician or installer
An understanding of local code and manufacturing instructions
A positive outlook and 'can do' attitude
Excellent multi-tasking skills
Basic computer skills (Email, Microsoft Word, Google sheets & docs, ServiceTitan and OnCall Air CRM)
Strong mechanical knowledge and understanding of code
Ability to read and interpret blueprints and technical drawings
Knowledge of electrical systems and wiring in relation to HVAC installations
Strong leadership skills
Excellent problem-solving skills and attention to detail
Valid driver's license with a clean driving record
