Salary: $80,274.00 - $108,369.00 Annually
Location : Chesterfield, VA
Job Type: Full-Time
Job Number: 27-00334
Department: Information Systems Technology
Opening Date: 11/02/2026
Closing Date: 11/29/2026 11:59 PM Eastern
Minimum QualificationsJoin our eGovernment Services team at Chesterfield, where every conversation is an opportunity to transform how people experience public services online. We're looking for a creative, detail-oriented individual who is passionate about building digital engagement and creating innovative solutions to improve web-based communications.
What You Will Do- Actively drive and manage the technical and strategic aspects of content management to identify and implement the best-fitting solutions for service delivery goals.
- Work collaboratively with peers, partner departments and county leadership to develop digital solutions, manage websites and support other content delivery channels.
- Analyze current customer experiences, applying user empathy, data and insights to inspire new approaches in meeting organizational goals.
- Lead discovery and technical demonstration activities, understanding customer needs and overall goals through trainings, workshops and content reviews.
- Develop actionable plans for enhanced digital experiences, focusing on user-friendly content management, accessibility compliance and engaging web interfaces that meet the community's needs.
- Provide guidance in engagement strategy, business transformation and digital and innovation capabilities.
- Perform other work as required.
Minimum Qualifications, Knowledge, Skills and Abilities- Bachelor's degree in information systems or a related field, plus five years of professional industry experience, including at least three years working with web
content management systems; or an equivalent combination of training and experience. - Strong verbal and written communication abilities.
- Proficiency with web content management systems and enterprise document and collaboration platforms.
- Experience in UX methodologies, with a strong understanding of human-centered design principles, to enhance the usability and accessibility of web content and interfaces.
- Strong technical and analytical skills to improve processes and content delivery through automation and innovative solutions.
- Proficiency in designing and implementing user-friendly online forms for efficient data collection and service delivery, ensuring a seamless user experience.
- Technical proficiency in enterprise tools Microsoft Office 365 and Adobe Creative Suite to create, manage and enhance digital content.
What Sets You Apart- Strategic thinking with the ability to exercise independence and sound judgment.
- Demonstrated ability to continuously learn and devise solutions in a service-oriented environment, adapting to evolving requirements and objectives.
- Passion for public service and engagement, with a strong desire to make a difference in the community.
Career Development and Work Environment- This position is a part of an approved Career Development Plan and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications and experience.
- Enjoy a flexible hybrid work environment, allowing for a balance of in-office collaboration and remote productivity.
Additional Requirements- Twelve-month probationary period.
- Must maintain personal mobile technology as a condition of employment.
- Position is required to obtain and maintain Criminal Justice Information Services certification, including completing required training, passing applicable background checks and following CJIS security and compliance requirements.
PLEASE NOTE: Position open until filled (first review to begin November 9, 2026). Shift Monday - Friday; 8:30 a.m. - 5:00 p.m.; eligible for hybrid work schedule
Work Location Information Systems Technology
