Education Administrative Assistant

Job Description:

TheClinical Education Department promotes optimal patient outcomes by facilitating patient-focused, learner-centric educational activities. We see ourselves as innovative learning leaders who support competency for a broad range of employees involved in the patient care experience.  We strive to be responsive to the learning needs of staff, as we collaboratively meet the changing healthcare needs of the people we serve.

The Education Administrative Assistant reports directly to the Clinical Education Assistant Director. This role is an essential contributor to clinical education operations with a blend of administrative & operational coordination duties and learning & instructional support functions.

Responsibilities

Administrative & Operational Coordination:

-       Manage calendars, room reservations, scheduling, and logistics for classes, orientations, simulations, and competency events.

-       Prepare agendas, minutes, sign‑in sheets, rosters, and attendance documentation.

-       Maintain department website, including files/folders, shared drives, databases, and education records.

-       Support digital resource management: create and organize templates, forms, workflows, shared content.

-       Track inventory, manage storage, order supplies.

-       Serve as the first point of contact for inquiries related to education programs, onboarding, and training.

-       Draft communications, announcements, and updates for education programs.

-       Process payments.

Learning & Instructional Support:

-       Assist educators in managing education materials, handouts, etc.

-       Support class/education activity setup/take-down and supplies management.

-       Maintain education supplies and simulation equipment

-       Manage LMS tasks including enrollments, course builds, reminders, completions, and reporting.

-       Provide administrative and operational support for project‑based rollouts (new equipment, workflows, care models, documentation changes).

-       Utilize advanced educational design software to create drafts of education modules.

Qualities

-       Must be reliable, accountable, detail-oriented and self-motivated

-       Collaboration and the ability to work effectively with a team are essential qualities for success.

-       Must be flexible to meet the needs of the department and of the management.  

-       Ability to multi-task and handle interruptions and multi-directional work requests is a necessity.

-       Must be willing to learn use of educational software and tools.

Experience

REQUIRED:

• Minimum 3 years experience in an administrative assistant/clerical position.
• High level proficiency in Microsoft 365 applications.
• Demonstrated ability to effectively prioritize tasks and projects.
• Excellent communication/ interpersonal skills, both verbal and written.

Preferred Experience:

• Experience in educational or instructional support.
• Healthcare-related experience.

Education

High school diploma or G.E.D. College or business level courses as a certified administrative professional in business or computer science.

Assigned Work Hours:

Full Time

Mon-Fri

Position Type:

Pay Range (based on years of applicable experience):

to

The hours employees work determine when a shift differential is paid.