5-7 years managing major e-commerce accounts in 1P and 3P models.
Deep familiarity with retailer/vendor portals.
Experience with Amazon Vendor Central/Seller Central is a plus.
Expertise in managing large, multi-variant assortments, preferably in Rugs/Home Décor.
Proven track record of driving commercial growth through collaboration with internal teams.
Strong analytical skills to identify trends and develop actionable insights.
Responsibilities
Develop and execute sales strategies to boost revenue and market share.
Act as the primary contact for retail partners, managing assortment strategy and negotiations.
Set and monitor pricing and promotions on 3P marketplaces to prevent channel conflict.
Analyze KPIs and sales data to identify opportunities for growth.
Collaborate with supply chain to align production with sales forecasts.
Monitor inventory health and compliance to maintain account performance.
Benefits
Support from an in-house Digital Shelf team for technical catalog execution.
Opportunity to work with major retail accounts like Walmart and Target.
Focus on strategic commercial growth in a dynamic e-commerce environment.
Full Job Description
Nourison is seeking a commercially minded, strategic E-Commerce Account Manager to own the growth, profitability, and health of our retail portfolio across both 1P (Wholesale/DSV) and 3P (Marketplace) channels. Managing a large, high-variation SKU catalog, this role acts as the business owner for major accounts including but not limited to Walmart, Target, Lowe's, Kohl's, and Rugs Direct. Supported by an in-house Digital Shelf team that owns technical catalog execution and listing setup, this role focuses on commercial strategy: retailer relationships, revenue and margin performance, promotional planning, product visibility and portfolio-wide growth. Amazon is managed separately today, so hands-on experience with Vendor Central and/or Seller Central is not required for this role. However, it is a valuable plus that can give candidates a broader understanding of the marketplace mechanics behind this portfolio.
Key Responsibilities
Sales Strategy: Develop and execute sales strategies to increase revenue and market share across a diverse portfolio of 1P dropship vendor (DSV) accounts and 3P marketplace.
Account Management: Serve as the primary point of contact for retail partners; assortment strategy, negotiate pricing, promotions, and terms to optimize profitability and long-term growth.
Pricing & Channel Strategy: Set and monitor pricing and promotions on 3P marketplaces while managing MAP policy to prevent channel conflict across the portfolio.
Ecommerce Analytics: Track KPIs, analyze sales, category trends, traffic, and conversion data to identify opportunities and guide decision making.
Forecasting: Work closely with supply chain/demand planning to align production and inventory levels with sales forecasts.
Inventory & Performance Health: Monitor out-of-stock trends and dropship compliance (late shipments, cancellations) to protect account health and buy-box/featured-offer ownership across platforms.
Qualifications
Experience: 5-7 years of hands-on experience managing major e-commerce accounts across both 1P and 3P dropship models.
Platform Familiarity: Deep experience navigating retailer/vendor portals.
Amazon Background (Preferred): Experience with Amazon Vendor Central and/or Seller Central is a strong plus, even though this role won't manage that account day to day.
Assortment Expertise: Prior experience managing large, multi-variant (size/color/shape) assortments is highly preferred. Rugs/Home Décor a plus.
Strategic Collaboration: Proven ability to drive commercial growth while partnering with internal operational teams (Digital Shelf, Supply Chain, Marketing/Creative).
Analytics: Ability to analyze data, identify trends, and develop actionable insights to drive performance.
