ECM Clinical Consultant

Description

Position SummaryEnhanced Care Management (ECM) Clinical Consultant provides licensed clinical oversight for Catholic Charities Northwest California's (CCNWC) Enhanced Care Management care planning process and documentation. Working in consultation with Lead Care Managers, program leadership, behavioral health staff, and other members of the interdisciplinary care team, the Nurse Practitioner (NP), Family Nurse Practitioner (FNP) or Registered Nurse (RN) reviews assessments and care plans for clinical appropriateness, identifies health risks and gaps in care, and recommends follow-up actions. The role supports whole-person, person-centered care planning and helps CCNWC maintain clear documentation of clinical review, recommendations, and follow-through consistent with ECM care plan expectations.

Essential Functions

1. Review ECM comprehensive assessments and individualized care plans for clinical appropriateness, completeness, and alignment with identified medical, behavioral health, and social needs.
2. Document clinical review through signatures, review logs, case conference notes, written recommendations, or other approved oversight records.
3. Participate in scheduled interdisciplinary case reviews and provide consultation on complex or higher-risk member situations.
4. Help identify health-status concerns, gaps in care, medication-access barriers, needed clinical resources, and appropriate escalation or referral pathways.
5. Provide coaching and training to ECM staff on clinically informed, whole-person care planning and documentation expectations (as needed).
6. Support ECM quality assurance and audit readiness by identifying documentation gaps, recurring risks, and opportunities to strengthen workflows.
7. Support case managers in assessing members continued need for ECM services and developing person-centered transition-of-care plans when members are ready to transfer, or complete services.
8. Hold weekly Case Conferences with program manager.
9. Maintain active California licensure, professional liability coverage, and documentation required for the contracted clinical consultant role.
10. Support the Mission, Vision, and Values of Catholic Charities in the performance of all essential job functions and responsibilities.
11. Perform essential job functions with or without reasonable accommodations to the workplace or work processes.

Other Responsibilities1. Perform other related duties as assigned.

Note: Catholic Charities considers this position to be a mandated reporter of child abuse and elder abuse.

Education, Experience, and Skills Required

1. Current Registered Nurse (RN), Nurse Practitioner (NP), or a Family Nurse Practitioner (FNP) licensed and certified by the California Board of Registered Nursing.
2. Excellent verbal and written communication skills, interpersonal, problem-solving, and organizational skills, ability to work independently with minimal supervision as well as to successfully collaborate on a team.
3. Ability to produce accurate and thorough work and to monitor work for quality, ability to prioritize and plan work activities to use time efficiently and to meet deadlines.
4. Ability to make appropriate decisions based on training and experience when faced with multiple options, dependable, able to follow instructions, respond to management direction and to use feedback to improve performance.
5. Demonstrated proficiency with Office 365 and familiarity with databases; willingness to learn and apply new software and platforms as necessary for the work.
6. Passion and enthusiasm for the mission of Catholic Charities and its clients.
7. Possess valid driver's license; at least state required minimum of auto insurance.
8. Must pass DOJ background clearance (fingerprinting) in accordance with the Diocese of Santa Rosa's policies, prior to start of employment.

Job Analysis/Job Description Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee frequently is required to reach with hands and arms and talk or hear. The employee is often required to stand, walk, travel, and stoop or bend. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit or stand for extended periods while using a computer.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent incoming telephone calls, scanners, and copiers as well as a wide range of clients or at times clients in distress contribute to a noise level of average to above average.