Job Summary and Responsibilities
Acentra seeks an Employee Assistance Program (EAP) On-site Clinician to join our growing team in Boston, Massachusetts.Job Summary:This is an on-site role four days a week, with one day telehealth. The licensed clinician will be required to work on-site from
Boston's Logan International Airport. As an on-site licensed clinician, you will provide a full range of
Employee Assistance Program (EAP) services for employees, managers, and the employer organization for a large government agency.
Job Responsibilities: - Consistently provide exceptional and proactive services as a licensed clinician, ensuring smooth integration with Acentra Health operations and accounts.
- Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services.
- Make referrals to treatment services where appropriate, ensuring a satisfactory client experience transitioning from EAP services to treatment services.
- Refer to community resources to support clients' well-being and mental health.
- Comply with all Clinical and Professional protocols, processes, and Acentra Health policies.
- Understand the scope of EAP services and as needed, communicate that scope to external parties, including clients, managers, and other support staff.
- Consult with Acentra Health supervisors concerning clinical case staffing and high-risk cases.
- Maintain and manage a caseload of direct service counseling clients, maintaining case records in accordance with Acentra Health policies and practices.
- Create and manage productive and positive working relationships with local points of contact.
- Display excellent teamwork, communication, and collaboration with the account manager and other Acentra Health staff.
- Work in collaboration with other internal and external stakeholders, always displaying professionalism.
- Using a consultative approach, establish effective relationships with our clients and proactively collaborate on opportunities for product enhancement and optimization services to meet the client's specific needs.
- Exhibit excellent interpersonal and problem-solving skills to retain and service our clients and the organization.
- Maintains the security of areas, materials, and private information. This includes physical and virtual storage and filing.
- Maintain a professional demeanor with customers and co-workers to represent Acentra Health's values and standards.
- Perform daily duties and undertake and complete related projects in the area of expertise with minimal supervision.
- Additional related projects/tasks/duties as assigned by the position's manager.
- Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.
Qualifications
Required Qualifications:- An active, unrestricted Independent Massachusetts License in the behavioral health field (e.g., LCHC, LCMH, LCMHC, LCPC, LCSW, LMFT, LMHC, LPC, LPCC, LSAC, LSW) issued by the Massachusetts Board of Registration of Allied Mental Health and Human Services Professions.
- Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
- 2+ years of professional experience in the EAP/mental health/substance abuse/behavioral health field.
- Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position.
- Includes fingerprinting and a background investigation that covers a seven-year investigative scope.
Preferred Qualifications/Experience:- Experience in facilitating training with Managers, Leaders, and employees.
- Experience working with law enforcement, the military, or the veteran population.
- Experience in facilitating critical incident responses.
BenefitsBenefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
CompensationThe pay for this position is listed below.
$82,600-$100,000 annually. "Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."
Pay Range
USD $82,600.00 - USD $95,000.00 /Yr.
