E&S Property Team Leader

AXIS Capital, E & S Property Claims Team Leader, North America Job Description AXIS is seeking an E&S Property Team Leader to join our North America Claims team to support the expansion of AXIS' presence in the E&S Property market in North America. As a direct report to the Head of E&S Property Claims, the successful candidate will be responsible for the quality, accuracy, and performance of serious and complex commercial property claims; provide direction and technical guidance through a continuous process of management involvement; and will lead, mentor, manage the performance and development of other Company employees. Using data-driven reporting and productivity metrics, this leader will develop the optimal target operating model to deliver best-in-class service for AXIS clients and that provides career paths for Axis claim professionals to grow and develop. This role will also be responsible for delivering the AXIS North America Claims value proposition engaging with stakeholders, brokers, and insureds to ensure constant communication and service engagement distinguishes Axis claims every day. This role will lead and develop a team of claims professionals to provide best-in-class service and are responsible for: • Direct supervision and management of claims including the investigation, analysis and evaluation of coverage liability and damages, within best practices • Close collaboration with the Head of Specialty Complex Claims for matters involving coverage disputes, including litigation and arbitration initiated by Axis issuing companies and when Axis issuing companies are parties to such litigation • Ensures that high quality Claim Summary Reports are being effectively completed and managed by Claim Leadership team to promote customer service excellence • Ensures understanding and administration of claim policies, procedures, and practices in accordance with company and policy standards • Directly responsible for implementing a people strategy that supports training and skills improvement initiatives that achieve increased bench strength and improved career pathing • Provides leadership that encourages and supports a professional environment and promotes a business culture that leverages attainment of desired business results • Focus on resolution and process improvement, fulfilling all obligations while maximizing cost effectiveness, helping the Company understand drivers, trends and helping our partners attract and retain business • Supporting underwriting inquiries and information requests regarding policy construction and drafting, reporting claim trends, data analysis, and risk assessments • Actively coaching and mentoring direct reports, providing regular feedback, and developing employees for broader roles and responsibilities that support professional growth and development and working collaboratively with HR Business partner support and guidance. • Recruit, hire and retain top talent and develop appropriate succession plans • Build and maintain key relationships with internal stakeholders (e.g., peers, Underwriting, Actuarial, various executive management leaders) and external stakeholders (e.g., brokers, insureds, attorneys, auditors, reinsurers, and vendors) • Axis Culture and Values - everyday demonstrate the Axis behaviors that support and align with Axis values: People, Decisiveness, Excellence and Stronger Together KEY SKILLS & ABILITIES: 3-5 years of claims management experience in Claims Leadership of the specific lines of business as well as: • Demonstrated leadership, organizational, and management skills • A public profile and reputation for leadership and technical excellence • Demonstrated ability to influence and collaborate at all organizational levels, both internally and externally as well as the ability to identify and resolve complex, disputed claims • Analytical and data proficiency to drive results, make decisions and drive outcomes • Understanding of and ability to balance both the immediate claim issues as well as the broader portfolio impact and customer service impact of coverage disputes and issues • Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints • Demonstrated ability and experience handling claims involving a wide variety of loss scenarios, including CAT losses, as well as reporting and presenting about same to senior management • In-depth knowledge of claims, litigation, arbitration, and trial processes as well as excellent analytical, investigative, and negotiating skills • Travel is associated with this role (e.g., team management, broker & client meetings, conferences & other marketing) We expect to offer a base salary of 140-190K for his role Benefits and Beyond At AXIS, we recognize that in order to be an industry leader, we need the dedication and accomplishments of our people, which is why we offer comprehensive benefits, competitive compensation, attractive work-life perks and incentivize exceptional performance. LEARN MORE HERE While specific benefit packages vary by location, the elements of our program remains consistent across our organization. Our Values - We deliver on our promises - We never compromise our integrity We are passionate We are dynamic We deliver on our promises Your Career - LEARN MORE HERE Corporate Citizenship and ESG Central to our Corporate Citizenship initiative is building and strengthening organizational and societal resilience, while delivering long-term value to our colleagues, shareholders, customers and other stakeholders. Our program is focused on: Diversity, Equity, Inclusion; Philanthropy.LEARN MORE HERE Awards and Recognition We're honored when leading industry organizations choose to recognize our customer-centric approach to providing innovative solutions to today's complex risks.LEARN MORE HERE This posting is for an existing vacancy.