E-RETAIL MANAGER, SEPHORA (PRESTIGE)

US ECOMMERCE - NEW YORK CITY

We're looking for an E-Retail Manager, Sephora (Prestige) to join our US eCommerce team. This role will support the acceleration of Coty's Prestige portfolio across Sephora.com and maximize performance across the broader Sephora ecosystem. The E-Retail Manager will serve as the primary day-to-day owner of the Sephora business, leveraging insights from the Sephora portal and partnering cross-functionally with Sales, Brand Teams, Influencer & Advocacy, National Media, Retail Media, and E-Merchandising to drive digital growth through strong commercial execution and data-driven decision making.

RESPONSIBILITIES

As our E-Retail Manager for Sephora, you are responsible for digital sales, media activations and performance across the Sephora ecosystem.

This role is responsible for owning online sales performance and retail media execution, leading Sephora-specific digital go-to-market strategy, and activating key growth levers across traffic, conversion, media, app, sampling, and content. The Manager will deliver clear performance insights, manage reporting and trackers, and develop leadership-ready presentations that highlight business shifts, risks, and opportunities on Sephora.com.

This role requires strong analytical, organizational, communication, and presentation skills, as well as deep knowledge of Sephora's business model and ways to win within the Sephora ecosystem.

Your main focus:

• Own online sales performance tracking for Sephora.com
• Analyze Sephora portal reporting and digital KPIs (traffic, conversion, AOV, etc.) to drive data-driven recommendations and business decisions
• Deliver weekly sales and performance analysis, identifying trends, performance shifts, risks, and growth opportunities
• Manage detailed side-by-side analyses to understand changes in performance and clearly document Sephora-led and brand-led initiatives
• Lead Sephora-specific digital go-to-market strategy, aligning launches, programs, and priorities to Sephora moments and tentpole events
• Partner cross-functionally with Influencer & Advocacy and National Media teams to identify and activate traffic-driving levers
• Partner with Sephora and external partners to activate and optimize Sephora Media Network campaigns in support of sales and traffic goals
• Own planning and execution of sampling initiatives in partnership with Omni Sales and Brand teams
• Manage retail media trackers and partner with Finance on budgets and pacing
• Partner with E-Merchandising and Creative teams to deliver best-in-class Sephora assets, PDP optimization, and onsite execution aligned to Sephora standards
• Ensure content and merchandising align with Sephora best practices, calendar priorities, and evolving platform expectations
• Capture and organize site screenshots, exposures, and execution details for leadership decks, recaps, and competitive tracking
• Collaborate closely with Sales, Trade Marketing, Brand Teams, and Sephora partners to align priorities, timing, and execution
• Support forecasts, business reviews, go-to-market planning, and ad hoc analysis
• Develop clear, accurate, leadership-ready PowerPoint presentations and decks
• Present confidently in team and cross-functional forums, clearly articulating insights, implications, and recommendations

Working for Coty means our people make us who we are. They are the brightest minds bringing innovative concepts to life. If you're someone unwilling to settle, likes to envision larger possibilities, accelerate learning, and push boundaries - we'd love to hear from you! Working at Coty means being part of an inclusive workplace committed to diversity and equity, valuing diverse perspectives and backgrounds. Your ideas will count, fostering a career where you can achieve more than you ever imagined.

The team works closely together with several departments such as Sales, Brand, Influencer & Advocacy, Media, Finance, Trade Marketing and E-Merchandising. All your colleagues are passionate, hardworking and collaborative.

QUALIFICATIONS

We'd love to see candidates who have:

Essential:

• 3-5 years of experience working with Sephora
• eCommerce, e-retail, or digital sales
• Strong knowledge of Sephora's business, digital ecosystem, media offerings, and ways to win on Sephora.com
• Experience analyzing retailer reporting and translating insights into actionable, performance-driving recommendations
• Strong analytical skills with comfort assessing sales and traffic trends, shifts, risks, and opportunities
• Advanced PowerPoint and Excel skills, with experience building polished, leadership-ready presentations
• Highly organized and detail-oriented, with the ability to manage multiple trackers, reports, and initiatives simultaneously
• Strong communication skills and comfort presenting to internal and cross-functional partners
• Collaborative, proactive team player with strong cross-functional partnership skills
• Bachelor's degree

Desirable:

• Prior experience working directly within the Sephora portal or Sephora reporting tools
• Exposure to Sephora Media Network, app strategies, sampling, or digital promotional program
• Understanding of traffic drivers, conversion levers, and media performance within the Sephora ecosystem

OUR BENEFITS

As our E-Retail Manager, this is unique role with a genuine opportunity to make an impact. You'll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.

Coty's global omni-working policy provides the option to work up to 50% of your month remotely. We believe that a more flexible philosophy of remote working will give everyone the freedom to choose what works for their individual circumstances and empower them to always perform at their best.

• Base Salary Range: $100.000-$130.000
• Health, dental, vision and disability insurance; 401(k) with generous employer match; paid time off and Summer Fridays; Parental leave; Tuition reimbursement; Hybrid work arrangements.

RECRUITMENT PROCESS

1. Our recruiter will contact you.
2. A telephone/online introductory meeting follows.
3. A first online/in-person interview
4. A second interview
5. You will receive a proposal with the terms of employment.

Country/Region: US

City: New York