Salary: $80,000- $90,000Job SummaryRank + Rally is the retail division of Levy, a leading sports and entertainment hospitality organization. Rank + Rally creates customized retail experiences for sports and entertainment partners through in-venue retail, e-commerce, pop-up shops, special events and digital commerce.
Rank + Rally is seeking an entrepreneurial and commercially minded General Manager, E-Commerce to lead the U.S. Soccer Official e-commerce business. This role will oversee the online shopping experience supporting the U.S. Men's and Women's National Teams, major competitions, events and other U.S. Soccer properties.
The E-Commerce Manager will lead e-commerce strategy and execution, digital marketing, order fulfillment, customer service, and online business performance. Working closely with the Director of Retail, Warehouse Manager, and U.S. Soccer marketing team, this role will help deliver a connected retail strategy and an exceptional digital experience for U.S. Soccer fans. Travel required, including occasional overnight travel
Qualifications• 7+ years of e-commerce, digital retail or related commercial experience.
• Experience managing and growing a high-volume e-commerce business.
• Strong understanding of assortment planning, merchandising and product launches.
• Experience with Omni-channel marketing planning and execution
• Experience with e-commerce platforms, site operations, digital merchandising and conversion optimization.
• Experience planning and evaluating digital and performance marketing campaigns.
• Strong analytical skills, including sales reporting, forecasting and performance measurement.
• Demonstrated ability to manage cross-functional projects and multiple priorities.
• Excellent communication, relationship-management and presentation skills.
• Experience in sports, entertainment, lifestyle or another consumer-facing brand preferred.
• Bachelor's degree in business, marketing, e-commerce or a related field preferred.
• Passion for sports, consumer products, digital commerce and exceptional fan experiences.
Key Responsibilities• Lead the strategy, day-to-day operations and growth of the U.S. Soccer Official e-commerce site.
• Develop annual business plans and long-term strategies to grow online revenue and profitability.
• Lead assortment planning, product presentation and launch planning for the online business.
• Oversee site merchandising, content, navigation, promotions and the overall digital shopping experience.
• Partner with U.S. Soccer marketing on performance marketing, campaign planning and fan engagement.
• Coordinate social media and social commerce opportunities that support product launches and online sales.
• Establish and monitor sales, margin, traffic, conversion, average order value and other key performance indicators.
• Use customer, product and campaign insights to identify opportunities to improve performance and retention.
• Coordinate product availability, inventory, fulfillment and customer service with retail and operational partners.
• Partner closely with the Director of Retail to execute the broader U.S. Soccer retail partnership vision across channels.
• Coordinate cross-functional partners across merchandising, marketing, operations, distribution, finance, technology and customer service.
• Communicate business performance, opportunities and challenges to Rank + Rally and U.S. Soccer leadership.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Levy Sector ((Cust_clntAcName)) Armahn Robinson ((req_classification))