About This Role

As the E-Commerce Department Merchandise Manager, you will lead online assortment strategy, development, and execution for assigned product categories across business to consumer and business to business channels. You will guide a merchant team responsible for profitable sales growth, gross profit, margin rate, digital assortment expansion, vendor partnerships, dropship assortment growth, pricing, promotional planning, and customer experience on acehardware.com and affiliate channels. Reporting to the Head of E-Commerce, Digital Marketing and Innovation Strategy, you will partner across merchandising, digital marketing, ecommerce operations, inventory, consumer marketing, retail operations, and the Ace Care Center to deliver consumer relevant, high quality, differentiated assortments for Ace retailers and customers.

What You'll Do:

• Lead online assortment strategy, product selection, pricing, placement, and category growth plans
• Oversee sales, gross profit, margin rate, key performance indicators, and three-year category strategies
• Build, coach, and develop a merchant team while attracting and retaining strong talent
• Manage vendor partnerships, dropship expansion, rebates, return allowances, and promotional funding
• Partner across merchandising, digital marketing, ecommerce operations, inventory, consumer marketing, and retail operations
• Improve customer path to purchase through taxonomy, category pages, search results, vendor links, search engine marketing, and search engine optimization
• Lead online promotional planning, advertised item schedules, pricing concessions, vendor credits, and retailer communication
• Support inventory planning, supply chain coordination, retailer touchpoints, and Ace Care Center training

Who You Are:

You are a strategic ecommerce merchandising leader who uses data, market insight, and vendor relationships to grow profitable digital assortments. You lead through collaboration, clarity, and accountability while developing teams and influencing partners.

Required Skills:

• 10 or more years of digital or E-Commerce experience
• 5 or more years managing product categories
• Experience leading and developing merchant teams
• Strong strategic thinking, financial acumen, business judgment, and decision making
• Experience managing online assortment strategy, pricing, product placement, promotions, and profitability
• Strong vendor negotiation, relationship management, and partnership skills
• Excellent problem solving, communication, interpersonal, and follow through skills
• Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint, with ability to travel up to 25 percent

Preferred Skills:

• Experience with dropship programs, site merchandising, digital marketing channels, and ecommerce customer experience improvements
• Experience supporting both business to consumer and business to business ecommerce strategies

WORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future.

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Compensation Details:

$158400 - $205950 per year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
• Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more

• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

* Benefits are provided in compliance with applicable policies.