What You'll Do:- Lead client interactions by clarifying needs, managing expectations, and ensuring solutions align with business goals while leveraging tools and technology, including AI, to improve team efficiency and decision-making.
- Work with clients and team members to understand and interpret business requirements.
- Develop custom Duck Creek solutions via ManuScript configuration.
- Execute SQL-based queries to support development and troubleshooting efforts.
- Assist project teams in planning and designing future-state solutions that align with client functional and technical strategies.
- Take ownership of customer issues and drive them through successful resolution.
- Teach and mentor development team members on all aspects of the Duck Creek platform.
- Utilize your thorough understanding of Duck Creek Billing products, including Author, Express, Server, User Admin, Billing, and Billing Integration.
- Collaborate across teams to deliver scalable, high-quality solutions that meet client needs.
What You'll Bring:- 5+ years of industry experience or equivalent training.
- 3+ years of experience working with Duck Creek product lines and development toolsets.
- Thorough understanding of Duck Creek ManuScript components and the ability to translate business requirements into ManuScript inheritance structures and technical designs.
- Hands-on experience with Duck Creek Author, including Fields, Pages, Forms, and Tables.
- Experience with Duck Creek debugging tools including TraceMonitor, ExampleUtil (including TSV), Data Tester, and Processing Exceptions.
- Experience working with multiple Duck Creek product versions.
- Experience using Duck Creek Skins.
- Experience using C#-based custom business objects.
- Experience using Duck Creek APIs.
- Experience using Duck Creek Anywhere.
- Experience with SOAP and REST APIs.
- Hands-on experience with XML or similar programming languages.
- Experience with SQL Server, Stored Procedures, Triggers, User Defined Functions/Types, Cursors, and XQueries.
- Experience with Billing Services, including Scheduled Activities and Async Queue.
- Full knowledge of the Software Development Life Cycle, including Agile environments.
- Microsoft 365 experience required.
- Excellent written and verbal communication skills.
- Strong attention to detail and commitment to quality.
- Highly motivated, self-starter mindset with a collaborative approach.
- Ability to work independently and as part of a team.
- Strong organizational, prioritization, and time management skills.
Working Conditions:- Full-time position working primarily Monday through Friday, 8:00 AM - 5:00 PM local time.
- Flexibility to work outside of normal business hours as needed.
- Position may be performed remotely or from our offices in Springfield, MO.
- Travel may be required based on client and project needs.
The Benefits & Perks:- Competitive salary package with annual bonus opportunities.
- Comprehensive and inclusive health benefits.
- Flexible working arrangements.
- Opportunities for internal advancement and career development.
- Relaxed office environment with casual dress code.
- Company-sponsored activities and team-building events.
- PTO and paid company holidays.
- Traditional and Roth 401(k) with company match.
- Physical and mental wellness programs.
Join us and help shape the future of Duck Creek Billing solutions while building a rewarding career with a team that values innovation, collaboration, and growth.
Department Duck Technologies Role Senior Developer - Billing Locations Remote, Springfield Remote status Hybrid Employment type Full-time
