Donor Stewardship Officer, California

Application Instructions

Please note that the application period ends at 12:00 am Eastern Time on the due date listed. For applicants in Pacific Time, please plan to submit your application by 8:59pm the day before.

Although cover letters are not required, we highly encourage a letter explaining your interest in this position and our organization. (You can upload the cover letter in the same location as your resume.)

Internal applicants (TNC employees) must apply through Workday via the Jobs Hub.

What We Can Achieve Together:

The Donor Stewardship Officer works on a variety of projects to help the California Chapter advance its efforts to steward managed donors. They are responsible for leading the gift acknowledgement process, managing creative materials and visual assets in a chapter-wide library, writing and proofreading donor communications, and driving complex donor stewardship and recognition initiatives. The Donor Stewardship Officer may be based primarily out of a home office, with the expectation of commuting into a TNC CA office (in Sacramento, San Francisco, or Ventura) at least once weekly or biweekly to complete job responsibilities that require being in an office.

• Managing Donor Stewardship and Recognition Projects: Partner with Director of Donor Communications and other TNC staff to implement donor stewardship strategies, execute on special projects, write stewardship materials, maintain donor recognition guidelines, and provide project and stakeholder management for donor recognition initiatives, including donor naming opportunities and signage.
• Leading the Acknowledgement Letter Process: Work with relationship managers, development operations colleagues, the executive team, and staff across TNC to thank donors for their contributions. This includes tracking incoming gifts for acknowledgement, writing acknowledgement letters, and creating custom postcards.
• Managing the California Content Library and Top Shelf Newsletter: Organize, update, and maintain the chapter's central resource for donor-facing communications in collaboration with the Donor Communications Team's director, program managers, and writers; develop and send the corresponding monthly internal newsletter; advise staff on available content as needed.
• Proofreading and Formatting Donor Materials: Proofread and format donor communication materials such as proposals, reports, fact sheets, board documents, and strategy briefs. Collaborate on materials with Donor Communications Team, relationship managers, and support staff, and assist with document submissions as needed.
• Providing Administrative Support: Input data into fundraising management systems; coordinate document retention filing; partner with staff to update newsletter mailing lists.

RESPONSIBILITIES & SCOPE

• Act independently within broad program goals to prioritize tasks in the absence of specific instructions and exercise independent judgment to identify and solve problems.
• Coordinate projects with several variables, set realistic deadlines, and manage a timeline.
• Decisions may bind the organization financially or legally.
• Ensure programmatic commitments, TNC policies and procedures, financial standards, and legal requirements are met and managed for compliance.
• Financial responsibility includes working within a budget, and negotiating and contracting with vendors.
• Implement and manage new initiatives that will ensure department and organization-wide goals and strategies are achieved.
• Manage functional activity towards program's strategic goals.
• May participate in complex negotiations.
• May supervise administrative, professional and/or volunteer staff, responsibility includes training and professional development.
• Travel occasionally, work long and flexible hours as needed.
• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
• Work is diversified and may not always fall under established practices and guidelines.

We're Looking for You:

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What You'll Bring:

• Bachelor's degree and 3 years related experience or equivalent combination.
• Experience coordinating projects.
• Experience generating reports and analyzing and interpreting data.
• Experience with current technology in relevant field.
• Experience working across departments.
• Experience, coursework, or other training in principles and practices of relevant field.

Salary Information:

The starting annual pay for this position is within the range of $72,600 - $92,925. This range only applies to candidates whose country of employment is the USA and whose location is within the state of California. Where a successful candidate's pay will fall within this range will be based on a variety of factors, including location, qualifications, skills, and experience. More specific ranges based the location of the TNC office this position would use as a secondary or primary location are:

Sacramento and Ventura: $72,600 - $85,300

San Francisco: $79,100 - $92,925

Your geographic location will be confirmed during the recruitment. (Please note countries outside the USA would have a different pay range in the local currency based on the local labor market and not tied to USA pay or ranges.)