Donor Communications Program Manager, California

Application Instructions

Please note that the application period ends at 12:00 am Eastern Time on the due date listed. For applicants in Pacific Time, please plan to submit your application by 8:59pm the day before.

Although cover letters are not required, we appreciate and will consider a letter explaining your interest in this position and our organization. (You can upload the cover letter in the same location as your resume.)

Internal applicants (TNC employees) must apply through Workday via the Jobs Hub.

What We Can Achieve Together:

The Donor Communications Program Manager develops and manages the workflow of various donor-facing products within the California Chapter's Donor Communications Team. The Program Manager is responsible for developing project timelines; tracking assignments across the team; facilitating meetings to ensure deliverable completion and submission; and managing a robust deliverable calendar, which outlines the workstream for major communication products for TNC's principal gift, corporate, foundation, individual, and emerging major donors. This is a highly collaborative role and requires someone who can engage with all levels of staff.

ESSENTIAL FUNCTIONS

The Donor Communications Program Manager is a key connector within the team and across TNC. The main objectives of the position include but are not limited to:

• Managing the Product Workflow and Deliverable Calendar: The Program Manager will manage the product workflow through a deliverable calendar and solve any problems related to product development. These products may include concept notes, proposals, reports, newsletters, board documents, membership mailings, campaign materials, and strategy briefs targeted to TNC's principal gift, corporate, foundation and individual donors. The Program Manager will facilitate meetings to understand product needs and update the editorial calendar as new products come into the pipeline. They will develop project plans and timelines to ensure that Conservation, Science, Development, and Finance teams are aligned on product needs and that the given deliverable is submitted on time and per the donor's guidelines.

• Providing Operational and Strategic Support to the Donor Communications Team: The Program Manager organizes products on internal sharing platforms to improve internal communications between Development, Science, Conservation, and Finance staff, and to maximize the utilization and re-purposing of key donor materials. The Program Manager must be an expert in the systems and resources used by the team and apply that knowledge to create efficient processes for managing workflow. They will develop documentation, modify processes, and participate in the enhancement of systems and tools used by the team. They will also support the team in strategic planning.

The Program Manager works in close collaboration with any or all of the following: TNC staff, donors, volunteers, vendors, financial institutions, legal professionals, and contractors. They will provide advice, recommendations, and training related to the functional area of the team. They will manage diverse tasks, evaluate alternatives, project outcomes, and implement solutions in order to improve effectiveness, consulting with leadership as needed. They must be responsive to deadlines and work well under pressure.

RESPONSIBILITIES & SCOPE

• Manage and implement multiple projects, including managing deliverable calendar, setting deadlines, and ensuring accountability.
• Act independently and in supervisor's stead as needed, exercising independent judgment to identify and solve problems.
• Demonstrate sensitivity in handling confidential information.
• Effectively communicate across departments and chapters within the global organization.
• Develop and implement new processes that will ensure department- and organization-wide goals and strategies are achieved.
• Ensure programmatic commitments, TNC policies and procedures, financial standards, and legal requirements are met and managed for compliance.

• Travel occasionally, work long and flexible hours as needed.

• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.

• Work is diversified and may not always fall under established practices and guidelines.

We're Looking for You:

Are you looking for a career to help people and nature? Guided by science, TNC creates innovative, on-the-ground solutions to our world's toughest challenges so that people and nature can thrive together. We're looking for someone who is a highly collaborative and detail oriented project manager. Come join TNC and apply today!

What You'll Bring:

• Bachelor's degree and 3 years of related experience (or equivalent combination of education and experience).
• Experience coordinating projects.
• Experience generating reports and analyzing and interpreting data.
• Experience with current technology in relevant field.
• Experience working across departments.
• Experience, coursework, or other training in principles and practices of relevant field.

Desired Qualifications

• Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
• Ability to implement complex processes.
• Ability to use existing technology to achieve desired results.
• Demonstrated experience using diplomacy and tact to build strong relationships and motivate staff.
• Experience interpreting guidelines to achieve desired results.
• Experience supervising staff, interns and/or volunteers.
• Experience with database management.
• Knowledge of current trends in the specific field.
• Strong organization and negotiating skills, accuracy, attention to detail and ability to manage multiple tasks.
• Successful experience implementing strategic program goals.
• Understanding of basic accounting principles.

Salary Information:

The starting annual pay for this position is within the range of $72,384 - $92,925. This range only applies to candidates whose country of employment is the USA and state of employment is California. More specific ranges based the location of the TNC office this position would use as a secondary or primary location are:

Sacramento, San Diego, Ventura, and most locations in CA: $72,384 - $85,300

LA County and the San Francisco Bay Area: $79,100 - $92,925

Where a successful candidate's pay will fall within this range will be based on a variety of factors, including location, qualifications, skills, and experience. Your geographic location will be confirmed during the recruitment.

Employees must submit their application by logging into Workday and applying via the Jobs Hub.