Notice of Vacancy
Reference Number: DOE-027-26
Title: Administrative Analyst 3 (Information Systems)
Range/Title Code: P27/50104D
Salary: $87,507.00 - $128,718.80
Position Number: 044438
Issue Date: October 8, 2026
Closing Date: October 22, 2026
Hours of Work: 7:30 a.m. - 5:30 p.m.
Location: Trenton, New Jersey
Division: Division of Administrative Services, Office of Information Technology
Description
Under the direction of a supervisor in the Department of Education, performs the analysis and evaluation of internal operations, business practices, methods and techniques of the organization to determine optimal solutions and/or approaches to satisfy agency information technology (IT) business needs/initiatives; evaluates users' needs and recommends (IT) solutions; provides recommendations in support of the agency's business needs and IT goals and objectives; formulates and/or recommends IT policies and procedures; may function as project leader.
Incumbents serving in this title perform tasks under general supervision and may be assigned a specific area of responsibility. Positions in this class exercise independent initiative and judgment in planning and carrying out assigned functions. It is reasonable to expect employees in this class to display a high degree of skill in or knowledge of a particular area. They may function as subject matter experts based on experience.
The candidate will perform the review, and analysis of the department's administrative processes and procedures, budgets, procurements, help prepare recommendations, streamline processes using automated tools where necessary, and perform other related work as required.
Requirements
Education/Experience
Note: Applicants must meet one of the following or a combination of both experience and education. Thirty (30) semester-hour credits are equal to one (1) year of relevant experience.
Seven (7) years of professional experience in work involving the review, analysis, and evaluation of the administrative, business, and/or operational policies, procedures, practices, and processes and/or the technological requirements of an organization for the purpose of revising/enhancing existing information systems and/or developing/acquiring and implementing new IT solutions and services.
or
Possession of a bachelor's degree from an accredited college or university; and three (3) years of the above-mentioned professional experience.
or
Possession of a master's degree in public administration, Business Administration, Computer Science, Information Technology, Software Engineering, Information Security, Network Administration, or Database Management; and two (2) years of the above-mentioned professional experience.
Note: "Professional experience" refers to work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the authority to act according to one's own judgment and make accurate and informed decisions.Preferred Education/Experience
Three (3) to five (5) years of experience in enterprise systems administration, endpoint management, and technical analysis is preferred. Preferred candidates will have demonstrated expertise using Microsoft Intune to develop, deploy, and maintain operating system images, application packages, hardware drivers, and security standards, as well as hands-on experience utilizing PowerShell scripting to automate administrative workflows.
Additionally, preferred qualifications include experience analyzing department-wide hardware needs, evaluating vendor roadmap strategies (such as Microsoft Feature Updates), and establishing multi-year hardware replacement policies and implementation schedules. Experience taking a lead role in technical incident investigation, authoring training materials for staff and end users, and collaborating with vendor support (including Microsoft) to resolve system issues is highly desirable.
Work to be performed may include:
Analyze department hardware replacement needs and help develop a department-wide, three-year hardware replacement policy.
Evaluate Microsoft feature update strategy based on department requirements, Microsoft support levels, and hardware requirements; prepare implementation schedules to reduce operational disruption and prevent data or time loss.
Develop, implement,maintain, and troubleshoot operating system images and endpoint management processes using Microsoft Intune, including mobile device implementation as assigned.
Analyze department software needs and create, implement, and maintain Microsoft Intune application packages.
Analyze hardware driver requirements and create, implement, and maintain Microsoft Intune hardware driver packages.
Review and recommend enhancements to Microsoft Intune configurations, policies, and related endpoint management processes.
Take a lead role in gathering technical information needed to help team members troubleshoot and resolve incidents efficiently.
Prepare, review, and maintain security standards related to Microsoft Intune and endpoint management.
Develop and distribute technical training materials for staff and end users.
Investigate system issues and bugs; coordinate with internal staff and Microsoft or other vendor support teams to recommend solutions and initiatecorrective actions.
Improve existing systems by developing and implementing automation processes using PowerShell scripting.
Administer and support Zscaler Private Access (ZPA) and Zscaler Internet Access (ZIA), including user provisioning, application onboarding, policy administration, troubleshooting, monitoring, security compliance, identity integration, and operational support. Collaborate with infrastructure, security, and application teams to ensure secure and reliable access to internal and cloud-based resources.
Provide Tier 2 and Tier 3 support for remote access, web filtering, and secure application access issues.
Employee Benefits
As an NJ State Department, NJDOE offers a comprehensive benefits package including:
• Pension
• Deferred Compensation
• Health (medical, prescription drug, dental & vision care) and Life Insurance
• Public Service Loan Forgiveness (PSLF)
• Tuition Reimbursement*
• Flexible and Health Spending Accounts (FSA/HSA)
• 13 paid holidays
• Benefit Leave (vacation days, sick days and administrative leave days)
• Telework*
• Alternate Work Week Program*
*Pursuant to Department's policy, procedures, and/or guidelines.
Open to the Following
In accordance with the New Jersey First Act P.L. 2011 c.70, effective September 1, 2011, new public employees are required to obtain New Jersey residency within one (1) year of employment.
Employees serving in a permanent capacity in a competitive title who meet the open competitive requirements listed on the job specification on file at the Civil Service Commission. You may access the job specification through the Civil Service Commission's website info.csc.nj.gov/jobspec/50104D.htm.
Interested candidates may apply via: https://www.nj.gov/education/careers/Authorization to Work
Selected candidates must be authorized to work in the United States according to the Department of Homeland Security, United States Immigration and Customs Enforcement regulations. Note: The State of New Jersey does not provide sponsorships for work visas.
SAME Applicants
If you are applying under the NJ "SAME" program, your supporting documents (Schedule A or B letter), must be submitted along with your resume by the closing date indicated above. For more information on the SAME Program, visit their website at: nj.gov/csc/same/overview/index.shtml, email: [email protected], or call the Civil Service Commission at [redacted], option 3.
