Quest Diagnostics

DLO Director of Reference Lab Operations

Quest Diagnostics$110K — $130K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of lab experience, including 3 years in a managerial role
  • BSMT required; MS or PhD preferred
  • ASCP Certification desirable
  • MLS Certifications necessary
  • Proficient in MS Office Suite (Word, Excel, PowerPoint, Visio)
  • Strong written, oral communication and presentation skills

Responsibilities

  • Directs and coordinates lab activities for quality and cost effectiveness
  • Maintains an inclusive and positive workplace culture
  • Identifies and implements process improvements
  • Develops and trains lab leadership personnel
  • Establishes operational plans and delegates responsibilities
  • Creates and evaluates new lab procedures and equipment
  • Oversees significant projects for economic advantage
  • Ensures compliance with state and regulatory standards via quality assurance efforts

Benefits

  • Inclusive workplace environment
  • Opportunities for professional development
  • Direct engagement with senior leadership
  • Involvement in strategic business initiatives
  • Access to the latest lab technologies and procedures
Full Job Description
JOB DESCRIPTION

Diagnostic Laboratory of Oklahoma (DLO)

Location: Oklahoma City, OK

Hours: 8:00am-5:00pm

Essential Functions:

Oversee technical lab operations for the Reference Laboratory of the JV Business Model to include quality assurance, specimen management, cytology, referrals, clinical operations and microbiology. Responsible through lab managers for quality and timeliness of technical procedures, compliance, financial stewardship of the laboratory operations.


JOB RESPONSIBILITIES

Duties and Responsibilities:

  • Directs and coordinates laboratory activities to ensure that services are provided on schedule with quality and cost objectives.
  • Responsible for creating and maintaining an inclusive and positive workplace within the reference laboratory departments, for customer satisfaction, effective business unit support, expense controls and efficient capital resource allocation.
  • Manage and develop process improvements, identifying and executing efficiency opportunities.
  • Develops and trains lab leadership personnel within the laboratory and reviews and appraises their performance.
  • Establishes laboratory operations plan and delegates responsibilities, authorities and accountabilities to appropriate subordinates.
  • Creates and evaluates new procedures and equipment for potential use on the laboratory and recommends new procedures and equipment where necessary.
  • Directs, coordinates and oversees major projects to the best economic advantage of the Joint Venture.
  • Lead, support, and coordinate efforts to ensure quality and ensure that all pre-analytical, analytical and post-analytical processes are consistent with Oklahoma State regulations and all CAP, CLIA, and JAHCO Hospital laboratory requirements and with Quest Diagnostics NQA SOPs, values and mission.
  • Serves on Senior Leadership Team for JV and assists in the development of business strategy for the organization. Continually discuss current and future business strategies with business unit, regional and corporate experts.
  • Facilitates interactions with all departments to assist in facilitating successful resolution to issues and concerns that are of benefit to sales as well as operation.
  • Collaborates with Director of Hospital Laboratory Operations to facilitate overall strategy for the business unit to support the technical functions.
  • Provide Business Unit feedback, functional knowledge, and requirements to Regional and Corporate representatives.
  • Serve on multi97functional groups to provide local BU experience.

JOB QUALIFICATIONS

Required Knowledge:

  • Knowledge of: business strategies, employee relations, customer relations, vendor relations
  • Proficient in MS Office Suite of products: Word, Excel, PowerPoint, Visio
  • Excellent written and oral communication, and presentation skills

Required WorkExperience:

  • 8+ years lab experience including at least 3 years in a managerial role

Special Requirements:

  • BSMT (MS/Ph D desirable) ASCP Certification preferred
  • MLS Certifications

Other:

  • Knowledge of: business strategies, employee relations, customer relations, vendor relations
  • Proficient in MS Office Suite of products: Word, Excel, PowerPoint, Visio
  • Excellent written and oral communication, and presentation skills

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

Job Alert Emails

Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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