26-DMEENITA is seeking to fill a critical role with the newly formed
Division Manager or Manager, External Engagement position for the
External Affairs department. This role oversees a unified external strategy for all NITA communications, government affairs, and constituent/stakeholder engagement. The individual directs media relations, legislative priorities, and marketing campaigns.
The position aligns messaging with Service Boards (i.e., CTA/Metra/Pace) when applicable, and cultivates coalitions with peer agencies, advocacy groups, and civic organizations.
NITA sets regional fares, service standards, and schedules across the Chicago Transit Authority (CTA), Metra, and Pace; plans and funds regional capital investment; and oversees the performance and finances of the three Service Boards serving riders across Cook, DuPage, Kane, Lake, McHenry, and Will counties.
As of September 1, 2026, NITA has expanded authority under Public Act 104-0457. People who join NITA now will help build the systems, policies, and partnerships that shape regional transit for years to come.
Accountabilities include but are not limited to:
Strategic Leadership & Oversight
- Develop and execute a comprehensive external affairs strategy that integrates communications, government affairs, constituent engagement, and all external messaging for NITA. Ensuring there is a consistent and clear message across all areas of NITA.
- Partner with Service Board staff to align strategy and messaging on topics that impact all agencies.
- Serve as the primary advisor to the Chief Transition Officer, Executive Director, and NITA Board on all matters related to external affairs, ensuring alignment with NITA's mission, strategic plan, and legislative priorities.
Communications & Messaging
- Develop and implement proactive media relations strategies, including press releases and public statements.
- Oversee the development and execution of marketing campaigns and special events to raise awareness of NITA's accomplishments and priorities.
- Coordinate internal communications and partner with Human Resources to ensure organizational alignment and consistent messaging.
Government Affairs & Policy Advocacy
- Develop, lead, and manage NITA's federal, state, and local legislative strategy, including drafting legislation, policy analysis, and advocacy.
- Coordinate and direct the work of contract lobbyists and legislative consultants.
- Build and maintain coalitions with peer agencies, advocacy groups, and civic organizations to advance NITA's legislative and policy agenda.
- Monitor and ensure compliance with legislative and regulatory requirements, providing regular updates to senior leadership and the NITA board.
Constituent & Stakeholder Engagement
- Coordinate relationships and messaging with stakeholder groups and NITA advisory councils/boards, ensuring their input is reflected in NITA's policies and communications.
- Develop and implement strategies to engage elected officials, community leaders, and the public throughout the NITA region and state.
- Foster a work culture that's focused on achieving measurable objectives by coaching staff, strengthening interagency relationships, and supporting your team. Supports the Agency's Equal Employment Opportunity policies, goals and objectives.
- Perform other related duties as required or assigned.
The ideal candidate must have the following:
- The knowledge, skills, and abilities equivalent to a Bachelor's Degree in Public Administration, Public Relations, Law, Communications, Political Science, or a related field required.
- Division Managers must have seven to ten (7 - 10) years' experience in public relations, government, and/or community engagement and Managers must have four to six (4 - 6) years of experience.
- Division Managers must have a minimum of three (3) years of demonstrated supervisory/management experience and Managers must have a minimum of one (1) year of experience.
- Experience with government affairs and lobbying preferred.
- Experience in transit operations is a plus.
Skills - Strategic leadership: Capable of setting clear vision and direction, motivating teams, and guiding complex initiatives to achieve organizational goals.
- Interpersonal: Ability to build trust, navigate differing perspectives, and develop productive working relationships across diverse internal, governmental, and community stakeholders.
- Communication: Ability to communicate complex information clearly and effectively, both verbally and in writing, to diverse internal and external audiences.
NITA offers a highly competitive benefits package:
- Pension plan or 401(k) salary match provided by NITA at no cost to you
- 401(k) and/or 457 plan options
- Hybrid work environment and flexible work schedules
- Transit benefits to support your commute
- Twelve paid holidays and one floating holiday
- Competitive personal leave package
- Parental leave
- Medical/Dental/Vision/Life/AD&D Insurance/Pet Insurance
- Flexible Spending Account
- Tuition reimbursement
- Gym membership discount
- Public Service Loan Forgiveness (PSLF)
- Employee Assistance Program
A Division Manager role typically offers salaries near $123,000 and shall consider a Manager tier for candidates who fit the manager role typically at salaries near $99,825. NITA offers competitive salaries with the possibility of a higher offer for highly qualified candidates. (The final scale of the classification for this position will be based upon the selected candidates demonstrated experience and qualifications.)
To apply online: Select Login and within the drop-down box, "Login" to your account or create an account by selecting "Register."
For assistance during your application process (e.g. password login, errors, attaching documents), please contact us at: humanresources@nita.illinois.gov.
