The Division Manager oversees all operational, financial, and human resource aspects within the assigned branches to drive sales growth, profitability, and market share. This role leads workforce development, manages budgets and assets, ensures compliance with safety and training standards, and fosters strong customer and supplier relationships. The Division Manager demonstrates strategic leadership, effective communication, and accountability to achieve long-term success for the company, employees, and customers.
What You Will Be Responsible For Financial & Operational Oversight
- Create, execute, and manage annual divisional budgets to ensure financial discipline and achievement of business objectives.
- Achieve sales growth and profitability targets across all departments-wholegoods sales, parts, and service.
- Manage divisional accounts receivable in conjunction with the Director of Credit Services.
- Structure complex wholegoods deals and lead sales teams to close opportunities that align with inventory strategy and customer needs.
- Monitor inventory turns and aging to achieve asset management goals while protecting company assets and ensuring appropriate product mix for sales growth.
Market & Customer Engagement
- Achieve market share goals by executing strategic initiatives in alignment with manufacturer and company objectives.
- Develop strong customer relationships through customer site visits and customer engagement to foster loyalty and identify new business opportunities.
- Coordinate and participate in promotional and networking events (e.g., customer fly-ins, open houses, recruitment events) to strengthen community presence and business growth.
- Work collaboratively with suppliers and vendors to enhance service offerings, product availability, and customer satisfaction.
Strategic Communication & Planning
- Deliver high-impact public presentations and develop complex proposals to communicate effectively with internal and external stakeholders.
- Provide strategic input on emerging opportunities and competitive pressures to inform future planning and business strategy.
- Manage time and delegate responsibilities effectively to ensure timely completion of tasks and achievement of divisional goals.
- Follow company policies and procedures to maintain compliant, ethical, and effective employee relations practices.
Leadership & Workforce Development
- Lead recruitment, hiring, and training efforts in collaboration with Branch Managers and HR to ensure adequate staffing levels and team readiness.
- Mentor and develop divisional employees to build a motivated, high-performing workforce aligned with company values and long-term goals.
- Conduct regular performance evaluations and lead performance management initiatives to support continuous employee growth and accountability.
- Establish clear performance targets for managers and evaluate results using company-provided KPIs to drive success and accountability.
- Provide ongoing leadership presence at assigned branches to reinforce company culture, ensure compliance, and support operational excellence.
What We Look For - Minimum 10 years industry experience, including at least 5 years in management and/or business operations.
- Previous deep understanding of sales, the sales process, and product support.
- Strong leadership skills with the ability to positively influence both strategic and tactical initiatives.
- Ability to manage multiple tasks and projects simultaneously.
- Strong organizational and time management skills.
- Strong attention to detail.
- Strong financial understanding, including experience in cost management, business planning, and goal setting.
- Ability to think critically and analytically, with a strong emphasis on problem solving.
- Ability to develop and maintain strong customer relationships.
- Possess and maintain a valid passport.
- Post-secondary education focused on Business is considered an asset.
What We Offer - Competitive compensation: we offer competitive wages that recognize your skills, experience, and contributions.
- Continuous Learning: through on-the-job training and educational opportunities.
- Opportunities for advancement within a growing company that values initiative and teamwork.
- Comprehensive benefits coverage: including health, dental, insurances, and more to support your and your family's wellbeing.
- Retirement savings programs: Company matching pension and RRSP programs to help you invest in your future.
