OverviewFerrellgas is seeking a District Manager to join the
LOCATION team. As the District Manager, you will embody business ownership, setting a benchmark for excellence while inspiring your team to embrace new opportunities, safeguard our customer base, and expand market share. This position is primarily field-based, requiring active engagement in operations, customer interactions, and employee development, with necessary travel between locations. Experience in the propane or oil and gas industry would be beneficial.
Responsibilities- District Leadership & Business Ownership: Act as the business owner for the district, taking full accountability for the district's P&L, budget management, safety performance, sales growth, and personnel development.
- Field Operations & Customer Interaction: Engage directly with field operations to ensure smooth daily operations, develop and maintain customer relationships, and resolve any issues that arise to drive customer satisfaction and retention.
- Employee Management & Development: Select, train, and coach district employees, fostering a culture of teamwork, continuous learning, and high performance. Create and sustain an environment that supports employee morale and engagement, ensuring the development of talent within the district.
- Safety & Compliance: Ensure district operations comply with company safety standards, DOT regulations, and other applicable laws. Continuously monitor safety performance and ensure all locations are adhering to safety protocols and regulations.
- Customer Service & Retention: Instill and uphold a customer service culture that emphasizes customer retention, building strong relationships, and ensuring customer loyalty. Identify and implement opportunities to improve service levels and expand market share.
- Sales & Market Expansion: Drive sales growth within the district, capturing new business opportunities and expanding market share. Monitor competitor activity and market trends to stay ahead of industry shifts and customer needs.
- Performance Management: Set clear performance goals for each location within the district, ensuring alignment with overall company objectives. Review performance regularly, providing feedback, support, and development opportunities to employees.
- Travel & Multi-Location Management: Travel between district locations as needed to ensure operational success, assess challenges, and provide leadership support. Manage resources effectively to meet operational demands and customer expectations.
- Team Leadership & Culture: Inspire and motivate the team to embrace new opportunities, champion the district's vision, and achieve business goals. Serve as a role model for leadership, accountability, and operational excellence.
Qualifications- Bachelor's degree or equivalent experience in lieu of a degree
- DOT or propane gas experience
- CDL with hazmat endorsement
- Solid understanding of distribution and dispatching
- Solid understanding of expense management concepts
- Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers
- Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
- Applicants must not now, or any time in the future, require sponsorship for an employment visa.
Work Environment: - This is a field-based, hands-on leadership position. Travel between district locations is required.
- The role may involve extended hours, including evenings and weekends, depending on operational needs and customer requirements.
