3 to 7+ years of experience in distribution, transportation, logistics, supply chain, or 3PL operations.
Strong background in either distribution or transportation, with a preference for experience in both.
Ability to thrive in a high-volume environment and understand the impact of decisions on service.
Experience with third-party providers and influencing performance without direct authority.
Strong analytical skills to interpret operational KPIs and identify root causes.
Desire to engage directly with operations, proactively solving problems and identifying issues early.
Ability to balance collaboration with assertiveness in driving accountability.
Responsibilities
Serve as the primary liaison between the organization and third-party distribution partners.
Report directly to the Director of Distribution Operations, acting as their local representative.
Collaborate with distribution and transportation leadership on-site to ensure smooth operations.
Identify and escalate key issues to senior leadership while solving local problems independently.
Influence operational performance across multiple levels of the organization without direct reports.
Monitor and analyze operational KPIs to drive improvements and accountability.
Engage with teams to foster relationships while challenging performance when necessary.
Benefits
Opportunity to work closely with senior leadership and influence operations directly.
Hands-on role with visibility into daily operations rather than remote management.
Independence to solve local issues while collaborating across the organization.
Potential for professional growth in a dynamic, high-volume environment.
Full Job Description
WHERE THIS SITS
Onsite in Columbus, OH
Report directly to the Director of Distribution Operations and serve as his local extension when he is not onsite.
Operate as the primary connection between the organization, its third-party distribution partner, transportation operations, and the locations supported by your DC.
This is an individual contributor leadership role with no direct reports, but significant influence across the operation.
Work onsite and alongside distribution and transportation leadership, giving you direct visibility into what is happening on the ground rather than managing the operation from a distance.
Partner across multiple levels of the organization while having the independence to solve issues locally and escalate the right priorities to senior leadership.
A BACKGROUND THAT FITS
3 to 7+ years of experience across distribution, transportation, logistics, supply chain, or 3PL operations.
Experience across both distribution and transportation is ideal, but a strong background in either area can translate well.
Comfortable operating in a high-volume environment and understanding how warehouse and transportation decisions impact service.
Experience working with third-party providers or outsourced operations and the ability to influence performance without direct authority.
Strong analytical skills with the ability to pull information from systems, understand operational KPIs, identify root causes, and turn data into a clear story.
An operator who wants to be close to the business, ask questions, solve problems, and identify issues before they become bigger ones.
Someone who can balance being collaborative and relationship-driven with being confident enough to challenge performance and drive accountability.
Retail, grocery, foodservice, or consumer products distribution experience is a plus, but not required.
