High school diploma required; Bachelor's degree in mechanical engineering preferred.
Minimum 5 years' experience with mechanical seals and rotating equipment.
Familiarity with work order variances and ERP systems like QAD, MFG-PRO, or SAP.
Proven track record in closing deals with value-added recommendations.
Moderate understanding of financial aspects in manufacturing operations.
Strong multitasking abilities in high-stress environments.
Excellent training, leadership, and interpersonal skills.
Responsibilities
Collaborate with distribution partners to recommend products based on customer needs.
Work with field sales to ensure accurate product selection and delivery.
Assist customers and partners in troubleshooting technical issues.
Conduct root cause analysis with internal engineering teams.
Provide technical support for installations and maintenance, both remotely and on-site.
Develop and deliver training programs for customers and sales teams.
Support internal operations with technical assistance and documentation.
Benefits
Opportunity to work with a global company in a diverse environment.
Travel opportunities across the Southeast United States.
Engagement in both technical and commercial aspects of the business.
Professional development through training program creation and delivery.
Full Job Description
Job Description
The Distribution Business Development Engineer is responsible for growing the DIA (Distribution) channel business in the assigned district for a key account while providing technical and commercial support to customers, distributors, and sales teams. Responsibilities include identifying growth opportunities, recommending solutions, resolving technical issues, delivering training, and supporting customer relationships to drive revenue and market share growth.
Responsibilities include but not limited to the following:
Work with distribution partners to provide product recommendations based on customer applications, service requirements, and technical specifications.
Collaborate with field sales representatives to ensure accurate and timely product selection. delivery.
Assist customers and channel partners with troubleshooting technical issues and diagnosing product failures.
Work closely with internal engineering teams to conduct root cause analysis and develop corrective actions .
Provide remote and on-site technical support for product installations, commissioning, and maintenance.
Develop and deliver training programs for customers, channel partners, and internal sales teams.
Provide technical assistance to internal office operations, including order processing, customer inquiries, and documentation.
Collaborate with internal engineering and drafting teams to ensure accurate and timely drawing submissions.
Provide application and technical support to assigned sales representatives.
Responsibilities include working closely with regional engineering.
Qualifications
High school diploma required.
Bachelor's degree in mechanical engineering preferred.
Minimum 5 years' experience with mechanical seals, rotating equipment and basic engineering principles.
Knowledge of, work order variances, QAD, MFG-PRO, SAP, or equivalent.
Experience closing deals using value added recommendations.
Moderate level of understanding of the financial aspects of a manufacturing operation.
Capable of handling multiple priorities simultaneously in a high-stress environment.
Effective training, leadership, facilitation, influencing, negotiating, and interpersonal skills.
Effective written and verbal business communications.
Ability to complete tasks in a timely and efficient manner.
Experience working in a diverse environment with a global company is a plus.
Ability to travel 50% of the time in Southeast United States including overnight travel.
Job grade and compensation will be determined based on qualifications and relevant experience.
Additional Information
About Smiths Machine
Smiths Machine is a manufacturing company that specializes in precision machining and assembly services. The company was founded in 1980 and is headquartered in Indianapolis, Indiana. Smiths Machine has a team of experienced machinists and technicians who use state-of-the-art equipment to produce high-quality parts and components for various industries, including aerospace, defense, medical, and transportation. The company's services include CNC machining, turning, milling, grinding, and assembly. Smiths Machine is committed to providing its customers with high-quality products and services and has a reputation for delivering on-time and on-budget.
