Doctoral degree in life/health sciences required (PharmD, MD, PhD, or equivalent); MBA is a plus.
10+ years of experience in the pharmaceutical industry, preferably in Medical Affairs and Field Medical.
Strong strategic and analytical thinking skills with a record of innovation and project leadership.
Proven ability to collaborate and influence in a matrix environment.
Experience in managing, leading, and mentoring teams.
Excellent written and verbal communication skills with executive presence.
Proficient in technology and digital tools, including AI, for data-driven decision-making.
Responsibilities
Develop and implement onboarding and training standards for the US Field Medical team.
Design and deliver core skills training programs for effective stakeholder engagement.
Conduct field rides to ensure robust scientific exchanges and provide feedback for improvement.
Monitor industry trends and benchmark departmental performance for continuous enhancement.
Oversee KOL/HCP engagement processes in collaboration with legal and compliance teams.
Optimize the adoption of data analytics and digital tools to enhance planning and reporting.
Develop a comprehensive communications plan to share activity metrics and insights with stakeholders.
Benefits
Comprehensive medical coverage.
Dental and vision coverage.
Generous paid time-off.
401(k) retirement plan with competitive company match.
Medical & Dependent Care Flexible Spending Account.
Up to $150 monthly cell phone reimbursement.
Employee Assistance Program.
Free parking.
Full Job Description
Location: Burlington, MA (hybrid with 3 days per week in office)
Position Overview
The Director, US Field Medical Excellence will serve as a key member of the US Field Medical leadership team at PharmaEssentia, playing a critical role in driving the success of US Field Medical and ensuring the highest standards of scientific engagement and medical impact with healthcare professionals. This individual will elevate departmental capabilities through the development and execution of US Field Medical department-wide programs and initiatives in collaboration with US Field Medical leaders and other internal stakeholders. Additionally, this individual will foster a culture of high performance, continuous improvement, and innovation, while ensuring field operational excellence and impact aligned to US Medical strategies and priorities.
Key ResponsibilitiesOnboarding, Training & Development
In collaboration with US Field Medical leaders and other US Medical stakeholders, develop and implement departmental standards, processes, and a training framework for onboarding, competency assessment, ongoing readiness, and product launches.
Design and deliver comprehensive core skills and competencies training programs to ensure US Field Medical is equipped to optimally engage external stakeholders.
In collaboration with HR, design and deliver comprehensive skills and competencies training programs to ensure US Field Medical people leaders are optimally leading their teams and serving as valued partners to internal stakeholders (e.g., coaching, executive presence, influence, working in a matrix).
In collaboration with the US field leadership, conduct field rides to ensure the US field team are having robust scientific exchanges and report back medical insights with timely documentation in CRM tool. Provide timely feedback to the US Field Team Leadership for further improvement.
Innovation
Maintain involvement in industry associations and meetings to identify and monitor external field medical and medical engagement innovation trends and opportunities.
Routinely conduct external benchmarking of US Field Medical departmental performance and leverage findings to identify areas for improvement and enhancement.
Operations, Digital Tools Systems, and Internal Communications
Provide oversight of the US Field Medical KOL/HCP engagement monitoring framework and process in collaboration with US Field Medical leaders, Legal, and Ethics & Compliance.
With US Field Medical leaders, oversee the US Field Medical department annual external engagement planning and approval process (e.g., team tactical plans, individual territory plans).
Support development and implementation of US Field Medical SOPs and guidance in close collaboration with US Field Medical leaders and governance partners.
In partnership with US Medical internal stakeholders, optimize US Field Medical adoption of data analytics and digital tools/systems, including AI, to enhance data-driven planning, execution, and impactful reporting.
Evolve and advance field medical insights capabilities to ensure effective and streamlined capture, translation, and internal communication of high-quality insights to inform medical strategies and tactics.
Communicate US Field Medical CRM system enhancement needs and requirements to appropriate internal stakeholders and collaborate on implementation.
In partnership with US Field Medical leaders, develop and maintain an optimized department-wide communications plan and reporting templates/dashboards for sharing US Field Medical activity metrics, impact and outcome performance measures, and insights with internal stakeholders.
Education, Experience, and Skills
Doctoral degree in life/health sciences is a must (PharmD, MD, PhD, or equivalent). An MBA degree will be a plus.
Thorough understanding of and at least 10+ years of experience working in the pharmaceutical industry; Medical Affairs and Field Medical experience strongly preferred.
Proven record of strategic and analytical thinking, innovation, project leadership, and change implementation.
Proven record of teamwork, collaboration, and influencing/working in a matrix environment to accomplish goals and objectives.
Demonstrated ability to manage, lead, and mentor individuals and/or teams.
Excellent communication (written and verbal) and organization skills.
Exhibits executive presence and the ability to interact effectively with all levels of the organization.
Proficiency with technology, analytics, and digital tools, including AI, with the ability to use data effectively to enhance productivity, improve efficiency, and communicate insights.
Experience with design and implementation of skills and competencies training programs.
Experience managing vendors to ensure work is delivered on time and on budget.
Demonstrated understanding of compliance, ethical, legal, and regulatory guidelines impacting the pharmaceutical industry, Medical Affairs, and Field Medical.
The expected salary range for this position is $222,646 to 260,000. Actual salary pay will be based on multiple factors, including geographic location, experience, qualifications, and other job-related factors permitted by law.
Benefits of working with our team: PharmaEssentia USA strives every day to improve the lives of patients as well as our employees. As a valued member of PharmaEssentia USA, you will enjoy the following benefits:
Comprehensive medical coverage
Dental and vision coverage
Generous paid time-off
401(k) retirement plan with competitive company match
Medical & Dependent Care Flexible Spending Account
