10+ years in distribution, logistics, and/or transportation
2+ years of management experience
Knowledge of dairy industry practices and regulations
Strong familiarity with DOT regulations and compliance
Responsibilities
Create and manage operational budgets for transportation services
Provide performance metrics for decision-making and strategic planning
Ensure regulatory compliance at federal and state levels
Review service quality and resolve member/customer issues
Develop and evaluate key performance indicators for continuous improvement
Collaborate with HR for driver recruitment and training
Evaluate capital expenditure needs for resources
Benefits
Comprehensive healthcare options
Retirement savings plan with company match
Opportunities for professional development and continuous learning
Supportive work culture focused on safety and quality
Flexible work location options in Salt Lake City or Smithfield
Full Job Description
Effectively direct the transportation and distribution function, providing members or customers professional, safe, and efficient hauling and delivery service. Provide oversight of operations with a continuous improvement mindset, recognizing and implementing initiatives that drive improvements within the business. Responsible for all aspects of distribution logistics involved with raw milk or finished product ordering, collection, and delivery processes. Oversee a transportation or distribution center(s) and multiple transportation related disciplines such as fleet management and maintenance, warehouse operations, dispatch services, logistics planning, etc. Manage and provide leadership to people management and professional staff.
Location: this position can be based out of the DFA office in Salt Lake City, UT or Smithfield, UT.
Job Duties and Responsibilities:
Create and manage operational budget to ensure safe, professional, and efficient hauling or delivery services are provided to members or customers; develop methodology that provides the most advantageous cost of operation
Provide performance metrics, financial analyses, route/delivery maps, and other related transportation data to facilitate effective decision-making and strategic planning
Oversee regulatory compliance (Department of Transportation, Occupational Health and Safety Act, Environmental Protection Agency, etc.), including all necessary licensing, permitting, reporting, and training at state and federal level. This includes coordinating with and providing the appropriate DFA compliance department all necessary information and documentation
Review transportation and/or distribution results to validate high quality service to members or customers. Provide regular performance updates to leadership. Cooperate with other departments (sales, customer service) to quickly resolve any customer or member concerns with the transportation department
Assist in the development and ongoing evaluation of key performance indicators, providing a basis for measuring continuous improvement in all areas of transportation, including hauling/delivery efficiencies, regulatory and safety compliance, human resources, and member and customer satisfaction
Work closely with the human resources to ensure driver recruitment, hiring, and training that ensure a safe, professional well-trained group of drivers that fit our culture of providing a high level of service
Evaluate and prepare cost justification for capital expenditures on equipment and facilities to ensure adequate resources are available to meet member and customer needs
Oversee fleet maintenance facilities to ensure a cost-effective repair and maintenance program that maximizes equipment life cycle and provides a safe and dependable fleet of equipment
Represent DFA regarding transportation-related matters with federal and state regulatory agencies and legislators as well as state and local trade organizations such as American Trucking Association
Provide oversight in all areas of contract hauling/delivery service, including member/customer service satisfaction, route re-alignments and rate negotiations
Maintain current knowledge of transportation field technological and management systems innovations, evaluate their applicability to mode of transportation, and seek to implement those with greatest potential benefit
Ensure all DFA quality, safety, and good manufacturing practices (GMP) policies and procedures are adhered to
The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required
Education and Experience
Undergraduate degree in related field required
10 or more years of distribution, logistics, and/or transportation experience, including 2 or more years of management experience
Certification and/or License - may be required to obtain and maintain other certifications and/or licenses for continued employment
Knowledge, Skills, and Abilities
Strong knowledge of dairy industry production practices, processes, regulations, and equipment
Strong knowledge of distribution and transportation practices
Strong understanding of DOT transportation regulations related to lawful operation
Able to lead others in the application of industry, distribution, transportation, safety, quality, etc., practices, processes, and regulations
Knowledge of contemporary transportation and distribution practices
Able to read, interpret, and analyze P&L statements and budgeting information
Able to consider both strategic and practical implications for proposed course of action
Able to elicit cooperation from variety of sources, including upper management, plant locations, and others
Able to manage multiple various projects
Solid knowledge of principles and practices of supervision, training, and personnel management
Able to model leadership, coaching, and team building skills
Able to use company computer applications, such as Microsoft Word and Excel, routing software, telematics and handhelds
Able to communicate clearly and effectively, both verbally and in writing
Able to adapt and manage to change effectively
Able to determine direction though ambiguous situations
Able to handle challenging or conflict situations with tact and professionalism
Able to demonstrate strong initiative and follow through on commitments
Must be able to read, write and speak English
Travel: 25% - 50% (up to 1 week per month)
About Dairy Farmers of America
Dairy Farmers of America Inc. is a national milk marketing cooperative in the United States. DFA markets members' raw milk and sells milk and derivative products to wholesale buyers both domestically and abroad. Net sales in 2016 were $13.5 billion, representing about 22 percent of raw milk production in the United States.
