POSITION: Director of Training and Technical Assistance
REPORTS TO: Chief Program Officer
SECTION: Training and Technical Assistance
STATUS: Exempt
SALARY: $115,000 - $120,000
Summary Description: The Director of Training and Technical Assistance (TTA) provides strategic, programmatic, and people leadership for CLINIC's training, affiliate technical assistance, and support work. The Director leads a team of highly skilled immigration legal professionals and is responsible for translating organizational priorities, affiliate and network needs, grant commitments, and emerging issues into clear plans, assigned ownership, timelines, deliverables, and measurable results.
The TTA Director ensures that CLINIC's training and technical assistance activities on substantive immigration law and the development, management, and sustainability of nonprofit immigration legal services programs are high quality, practical, responsive, and accessible. The director contributes to organizational planning and cross-sectional decision-making and is accountable for TTA's staff leadership, strategic planning, project and grant implementation, and achievement of section goals.
As a member of CLINIC senior leadership, the director provides input and participates in planning for decisions affecting the entire organization and shares responsibility for achieving CLINIC's mission through effective and efficient mobilization of its resources. The Director of Training and Technical Assistance must demonstrate a willingness to understand, respect and contribute to CLINIC's mission, vision, values, and beliefs.
Primary Responsibilities:Strategic Leadership, Program Management, and Budget Administration- Lead annual planning for TTA in alignment with CLINIC's organizational priorities, affiliate needs, grant commitments, and strategic plan.
- Provide active leadership, supervision, coaching, and accountability for a team of highly skilled professionals, establishing clear roles, expectations, deadlines, and decision-making authority.
- Develop staff strengths and leadership capacity, ensure regular feedback and professional development is provided, and foster ownership of projects and substantive work.
- Ensure TTA maintains a strong focus on both substantive immigration law and the development, management, and sustainability of nonprofit ILS programs.
- Identify opportunities to strengthen affiliate programs through program management support, DOJ Recognition and Accreditation, operational sustainability, leadership development, and other identified needs.
- Evaluate existing programs and services and recommend where TTA should expand, redesign, collaborate, or discontinue work based on affiliate need, impact, organizational priorities, staff capacity, and operational feasibility.
- Develop and manage TTA's annual operational plan and budget; monitor performance, spending, staffing capacity, sustainability, and continuity of essential work.
Training, Technical Assistance, and Resource ManagementThe Director of TTA supervises the Managing Director and Associate Director.
In collaboration with them:
- Oversee processes for identifying the training and technical assistance needs of community-based immigration legal services programs, particularly within CLINIC's network.
- Set the strategic direction and annual priorities for TTA trainings and ensure training topics, curricula, delivery formats, and schedules respond to identified affiliate needs.
- Oversee the development, review, updating, and quality control of substantive immigration law and immigration program management training materials, toolkits, manuals, presentations, and other resources.
- Use affiliate feedback, technical assistance trends, service data, recurring questions, and developments in immigration law and practice to identify emerging needs and shape trainings, resources, program-management support, administrative advocacy, and cross-sectional responses.
- Direct the delivery of legal and program-management technical assistance to CLINIC affiliates, ensuring services are accurate, timely, accessible, consistent, and responsive.
- Establish and monitor systems for coverage, assignment, escalation, referrals, and quality assurance across technical assistance channels, including Ask the Experts, Affiliate Support Forms, DOJ Recognition and Accreditation support, and other affiliate-support mechanisms.
- Ensure trainers and technical assistance providers are appropriately prepared, supported, and equipped to deliver high-quality services and build staff capacity to serve as trainers, facilitators, and subject-matter leaders.
- Conduct trainings, facilitate sessions, and provide technical assistance when appropriate while maintaining primary responsibility for leading and managing the section.
Grant and Project Management- Lead the programmatic implementation of TTA grants, ensuring grant commitments are translated into clear workplans, project management, staffing assignments, timelines, metrics, and measurable outcomes.
- Participate in grant development and renewal by identifying program needs, assessing staff capacity and operational feasibility, and supporting programmatic scopes of work, proposals, and budgets.
- Monitor grant and project performance, identify delays, capacity concerns, or implementation risks early, and take corrective action or elevate significant concerns when necessary.
- Working closely with advancement, ensure accurate and timely programmatic grant reporting and appropriate documentation of activities, deliverables, outcomes, and required metrics.
- Monitor the relationship between grant commitments, section priorities, available staffing, and budget resources to ensure commitments are realistic and sustainable.
- Provide the Chief Program Officer with timely information regarding significant grant accomplishments, risks, missed or at-risk deliverables, capacity concerns, and decisions requiring executive guidance.
Cross-Sectional Leadership, Communications, and Organizational Coordination- Identify cross-sectional dependencies within projects and establish clear roles, ownership, timelines, and communication expectations for shared projects and initiatives.
- Ensure relevant information about TTA priorities, projects, emerging legal and program-management issues, affiliate trends, and significant developments is shared appropriately across CLINIC and with relevant partners.
- Collaborate with Communications to promote TTA trainings, resources, and technical assistance and to ensure timely and accurate information is available to CLINIC's network.
- Prepare or contribute to reports, publications, presentations, board or management materials, and other organizational communications as appropriate.
- Represent CLINIC as an excellent public speaker and facilitator at trainings, conferences, meetings, media opportunities, and other external engagements as appropriate.
Knowledge, Skills & Abilities- Juris Doctor degree or current/former Department of Justice (DOJ) accreditation, with at least ten years' experience in nonprofit immigration legal services.
- At least five years of management, supervisory, and/or program leadership experience in the nonprofit immigration legal services sector.
- Strategic thinker and highly effective planner and organizer, with demonstrated ability to translate broad organizational goals and complex ideas into priorities, actionable plans, clear ownership, timelines, and measurable results.
- Strong knowledge of immigration legal services and the operational and program-management needs of nonprofit immigration programs.
- Demonstrated experience supervising and developing highly skilled professional staff, setting expectations, delegating responsibility, managing performance, providing feedback, and building accountability.
- Demonstrated experience managing complex projects and grant-funded programs, including workplans, deliverables, metrics, reporting, budgets, timelines, and cross-functional dependencies.
- Excellent public speaking, training, facilitation, written, and interpersonal communication skills, with demonstrated ability to communicate complex information to varied audiences.
- Demonstrated ability to lead through complexity and change, balancing competing priorities and providing structure and direction in a fast-moving environment.
- Demonstrated ability to lead collaboratively across teams and sections, clarify roles and responsibilities, navigate competing priorities, and build constructive working relationships.
- Ability to maintain confidentiality in personnel matters and sensitive organizational, legal, and policy matters.
- Ability to travel occasionally for trainings, meetings, conferences, and other organizational needs.
Other- Demonstrate knowledge of and support for CLINIC's mission, vision, values, policies, procedures, confidentiality standards, and code of ethical behavior.
- Serve with integrity.
- Develop innovative solutions.
- Promote learning - for themselves, colleagues, and CLINIC's network.
- Cultivate constructive relationships.
- Model stewardship.
Work Environment- Reasonable accommodations may be made to enable individuals with disabilities to perform the key components and primary responsibilities.
TO APPLY: To be considered for this position, please include a resume and cover letter.
