Position Overview:The Director of Total Rewards & Human Resources (HR) Operations is responsible for leading the Total Rewards and HR Operations teams at UNS. This is a highly strategic position that directs the design, development, implementation, and administration of all components of the Company's total rewards programs to support the attraction, engagement, and retention of employees.
Responsibilities:- Develop and execute the enterprise Total Rewards and HR Operations strategy, aligning programs, services, and priorities with organizational objectives, workforce needs, and the company's Total Rewards philosophy.
- Provide leadership and oversight for Total Rewards and HR Operations functions, ensuring effective service delivery, operational excellence, continuous improvement, and achievement of business goals.
- Design, administer, and optimize compensation, incentive, retirement, health, welfare, and executive reward programs to maintain market competitiveness, internal equity, employee engagement, and cost effectiveness.
- Lead the evaluation, analysis, and enhancement of Total Rewards programs through market research, benchmarking, workforce analytics, and financial modeling to support strategic decision-making and organizational competitiveness.
- Oversee union-related compensation and benefits analysis, including support for collective bargaining negotiations, development of company proposals, and cost analysis of labor agreements.
- Lead the HR Operations function, including HRIS governance, employee data management, HR processes and controls, reporting, workflow optimization, and employee lifecycle administration, driving scalable and consistent HR service delivery.
- Establish and execute the HR technology and systems roadmap, including optimization of Workday and related HR platforms, data governance, system controls, integrations, automation, and reporting capabilities.
- Partner closely with Finance, Legal, Payroll, IT, HR leadership, and business leaders to ensure Total Rewards and HR Operations programs support business objectives, regulatory requirements, financial priorities, and workforce strategy.
- Build, develop, and lead a high-performing Total Rewards and HR Operations team, establishing clear priorities, capabilities, service standards, and accountability while supporting employee development and succession planning.
- Ensure compliance with all applicable federal, state, and local laws, regulations, reporting requirements, and fiduciary obligations related to compensation, benefits, retirement plans, and HR programs.
- Serve as the primary liaison with external vendors, consultants, auditors, attorneys, insurance carriers, trustees, and third-party administrators to ensure effective program administration, compliance, and issue resolution.
- Develop and maintain key performance indicators, reporting dashboards, and measurement frameworks to assess program effectiveness, operational performance, and strategic outcomes.
- Prepare and present Total Rewards strategies, recommendations, and updates to executive leadership, senior management, and Board committees; oversee development of supporting materials and communications.
- Manage departmental budgets, vendor relationships, and financial resources while identifying opportunities for cost optimization and improved organizational value.
- Support enterprise initiatives, regulatory filings, audits, rate cases, special projects, and affiliate services as required.
Qualifications:- Bachelor's degree in Human Resources, Business Administration, Finance, or a related field. Equivalent combination of education and experience will be considered.
- 8+ years of progressive experience in Total Rewards, Compensation, Benefits, HR Operations, or related disciplines, including leadership responsibility.
- Knowledge of applicable laws, regulations, and compliance requirements related to compensation, benefits, and retirement programs.
- Demonstrated ability to lead HR operational strategies, process improvements, and technology initiatives that enhance service delivery and organizational effectiveness.
- Strong leadership, communication, influencing, and organizational skills, with demonstrated ability to develop teams and manage complex priorities.
- Experience with executive compensation, incentive programs, unionized workforces, or regulatory matters.
Perks and Benefits:- Health, Dental, Vision, EAP, HSA, FSA plus employee wellness programs
- Generous 401K match, 6% non-discretionary company contribution plus 4.5% match
- Employee Share Purchase Plan
- Company sponsored STD/LTD & Life Insurance
- Generous PTO plans that increase with tenure/position growth
