Director - Strategic Relationships, Commercial Lines

About the Role

An exciting career opportunity in the Los Angeles area for a senior insurance professional. As Director- Strategic Relationships, Commercial Lines, you’re responsible for account management, marketing, consultation, and relationship management for a sizable portfolio at a regional independent insurance agency.

Since many of these are legacy accounts with unique property and casualty risk management complexities, the ideal candidate offers in-depth technical insurance expertise, especially in vertical specialties like manufacturing, real estate, wholesale distribution, and technology, along with a comprehensive understanding of the brokering and placement process to be in the lead relationship management role with MGAs, brokers, and insurance companies.

Duties & Responsibilities

Keys to your success include:

• Support the sales team with client management, consulting, andrelationship building initiatives.
• Provide training for new employees and act as a subject matter expert for others in client service, marketing, and as a buffer between the sales and account management teams.
• Lead renewal marketing strategies working closely with standard and E&S market underwriters to gather submission information, review quotes, compile summaries and create proposals in a timely manner.
• Work with team members to ensure client satisfaction. Address and resolve client issues pertaining to policy changes, billing, contract reviews, coverage analysis, and program recommendations.

Skills & Experience

• Minimum ten (10) years of commercial property and casualty insurance experience with a substantial focus in client management, risk consulting, and marketing/brokering activities.
• Able to assume a lead role managing the entire account life cycle: pre & post-renewal as well as client visits, presentations, and in-person reviews.
• Active insurance license.