Bachelor's degree in business or equivalent experience
Significant experience in strategic alliances or business development
Proven track record of closing complex B2B partnerships
Knowledge of the TMC and corporate travel landscape
Experience negotiating commercial terms with legal and finance teams
Ability to lead cross-functional teams without direct authority
Strong executive communication and business-case development skills
Responsibilities
Build and execute the TMC alliance strategy
Source, qualify, and negotiate new partnerships
Own pipeline, bookings, and revenue targets
Create joint business plans and sales models
Lead partner onboarding and training
Manage alliance governance and business reviews
Coordinate cross-functional teams for partnership success
Benefits
Opportunity to shape strategic partnerships in the corporate travel sector
Engagement with a diverse range of internal teams
Potential for significant impact on revenue growth
Access to professional development and training resources
Dynamic work environment focused on innovation and collaboration
Full Job Description
Summary Crisis24 is seeking a revenue-accountable Director to build and grow strategic relationships across the corporate travel ecosystem. You will identify and close new Travel Management Company (TMC) partnerships, grow existing ones, and coordinate internal teams to generate partner-sourced revenue.
What You Will Do
Strategy: Build and execute the TMC alliance strategy, including target partners, value propositions, and market priorities.
New partnerships: Source, qualify, and negotiate new alliances, from business case through contracting and launch.
Revenue ownership: Own pipeline, bookings, and revenue targets, and expand existing relationships.
Joint go-to-market: Create joint business plans, repeatable sales models, partner materials, and demand-generation programs with marketing and sales.
Onboarding and enablement: Lead partner implementation and train partner teams to position Crisis24 capabilities.
Alliance governance: Serve as primary relationship owner, running business reviews, tracking commitments, and managing risk.
Cross-functional leadership: Coordinate sales, marketing, product, operations, legal, and finance, and advise leadership on investment and partnership decisions.
Success measures Partner-sourced pipeline, agreements completed, bookings and revenue, partner retention, joint plan results, onboarding success, forecast accuracy, and cross-functional execution.
What You Will Bring
Bachelor's degree in business related field or equivalent experience
Significant experience in strategic alliances, business development, channel or enterprise sales, or a related field
Track record of closing complex B2B partnerships and meeting revenue goals
Knowledge of the TMC and corporate travel distribution landscape
Experience negotiating commercial terms with legal and finance
Ability to lead without direct authority over all contributors
Strong executive communication and business-case skills
Authorization to work in the country of employment
Preferred
Experience with a TMC - (Travel Management Company), travel technology, risk management, medical assistance, or security services company
Existing corporate travel or TMC relationships
Experience with embedded, referral, reseller, or revenue-share models
Familiarity with travel risk management or duty of care
Experience with CRM and partner-performance reporting tools
Information Security
Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
About GardaWorld
GardaWorld Corporation is a Canadian private security firm, headquartered in Montreal, Quebec, with 102,000 employees as of January 2020.
GardaWorld International Protective Services, the international division of the company, began operations in 1984. GardaWorld Security Corporation was established as Trans-Québec Security Inc. by Stéphan Crétier in 1995, who invested initially $25,000. The company runs physical security guard services and armoured car services globally, with over 200 offices worldwide.
