Master's degree in Business Administration, Healthcare Administration, Public Health, or Public Administration.
5+ years of progressive healthcare experience in system, inpatient, or practice settings.
Experience in a healthcare internship, fellowship program, or residency is required.
Strong analytical skills for data collection and organization.
Proven ability to develop and manage project plans and timelines.
Responsibilities
Collect and analyze data to support significant decision-making.
Develop project plans and maintain timelines for various initiatives.
Prepare communications for staff, patients, and community inquiries.
Create presentations and communications for mass distribution in collaboration with leadership.
Lead task force groups on critical operational topics.
Benefits
Opportunity to work alongside the executive team in a leadership capacity.
Engagement in diverse operational areas, enhancing professional growth.
Contribution to quality care and patient experience improvements.
Involvement in strategic initiatives that impact healthcare delivery.
Access to a collaborative environment focused on operational excellence.
Full Job Description
Overview
Description
JOB DESCRIPTION:
The Director of Special Projects Service Line is a pivotal leadership role responsible for supporting and standardizing key non-financial business/operational functions for the Service Line across both the hospitals and the clinic infrastructure. The leader will function alongside the service line executive team to ensure quality care for patients, financial success and growth of the service line. The role encompasses a wide range of duties related to:
collecting, organizing, and analyzing data which may be the basis for significant decisions and coordinating work related to projects and initiatives on behalf of leadership
developing project plans, maintaining timelines, and providing frequent updates to pertinent individuals or constituents
preparing communications to inquiries from staff, patients, families, or community members on behalf of leadership
developing presentations and communications on a variety of topics for mass release as appropriate and in partnership with leadership
Leading task force groups on a variety of topics of significance to Emory Healthcare Specific responsibilities are likely to include a broad cross-section of core clinical operations and operations-adjacent activities in the following areas.
Practice Ops Optimization
Hospital Ops Optimization
Access Improvement Liaison
Practice Onboarding
Patient Experience Improvement
Schedule Optimization
Pre-Cert Mgmt
Support of Clinical Protocol Development
Non-Financial Quantitative Support and Analysis
Recruiting Process Development and Support
Quality Program Support
Workqueue/Workflow Improvement Dashboard Development and Management
