Job Description:
Summary:
Operations:
Develops, coordinates, and administers multi-facility-wide systems for risk identification, investigation, and reduction; performs risk surveys and inspects patient care areas; reviews facilities to assess loss potential. Participates on committees directed towards promoting and improving patient safety issues. Maintains risk management statistics and files in compliance with the TJC, State of Tennessee, and Federal agencies. Collects, evaluates, and distributes relevant data regarding patient injuries. Informs facility management staff and risk management AVP of risk management findings, provides feedback to eliminate risk. Works with Tennessee Legal Counsel to coordinate the investigation, processing, and defense of claims against the facilities. Responds to professional liability and facility questions posed by physicians, nurses, and other personnel. Assists security on procedures to reduce the frequency and/or minimize the severity of property loss or assets. Provides assistance to departments in complying with TJC regarding risk management related standards. Recommends appropriate revisions to new or existing policies and procedures to reduce the frequency of future occurrences; recommends ways to minimize risks through system changes.
Loss Prevention/Patient Safety:
Participates in the process of disclosure for medical errors. Analysis of patient safety and medical errors. Oversees Sentinel Event and Root Cause Analysis investigation and reporting of adverse events to the appropriate individuals.
Prepares notification of Sentinel Events to the Ballad Health Risk Management AVP Maintains awareness of legislative and regulatory activities related to healthcare risk management. Complies with various codes, laws, rules, and regulations. Provides in-service training to team members to enhance their awareness of their role in reducing liability exposures. Educates and trains facility risk managers. Participates on select committees related to the provision of patient safety.
Claims Management:
Investigates and analysis actual and potential risks in the facilities; assesses liability and probability of legal action for potential notification to insurance carriers. Informs facility administration and the risk management AVP of those incidents with claims potential; reports to a higher authority any serious event involving actual or potential injuries to patients or visitors. Assists appropriate management staff in the resolution of patient and/or family grievances.
Requirements:
A Bachelor's Degree in a Health Related Field. A minimum of ten (10) years' experience in a hospital setting is required, with a minimum of five (5) years' experience at a supervisory level. Supervisory level should include hands on involvement with human resource management, goal setting, project management, and continuous quality improvement efforts. Strong management skills are needed in order to effectively plan and coordinate activities to be accomplished by others. Excellent written and verbal communication skills are essential for this position in performance standards to effectively carry out key education and communication functions. Formal presentation skills and experience are needed. Demonstrated excellent interpersonal skills and the ability to balance multiple priorities at once are essential for successful performance.
Work Requirements:
Shift: Day
On Call: No
Weekends: No
Travel Required: Local Travel
Shift Details: days
City/State: Johnson City, TN
Location:
Ballad Health Corporate
