Director, Revenue & Reservations

SH Hotels and Resorts

$90K — $130K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Four-year college degree or equivalent experience
  • Minimum of 6 years in a similar role
  • Strong understanding of hospitality revenue management
  • Proficiency in hotel property management and reservation systems
  • Ability to analyze market trends for revenue strategies
  • Comfortable presenting strategies to Executive teams
  • Flexibility to adapt to a 24-hour operation

Responsibilities

  • Oversee Reservations Departments on-site and remotely
  • Collaborate with Sales & Marketing, Catering, Finance, and Front Office teams
  • Supervise account balancing and ledger reconciliation
  • Execute financial reporting for the hotel
  • Conduct detailed analyses to identify discrepancies and solutions
  • Develop and implement revenue management strategies
  • Forecast future revenue and occupancy rates

Benefits

  • Commitment to a diverse and inclusive workforce
  • Focus on environmental sustainability
  • Opportunities for professional growth and development
  • Supportive community and workplace culture
  • Flexible work schedules to meet diverse needs
Full Job Description
We are currently seeking a Director of Revenue & Reservations based at our 1 Hotel Hanalei Bay location. The Director of Revenue & Reservations will maintain oversight over the Reservations Departments (on site or call-center based), work closely with the Sales & Marketing, Catering, Finance and Front Office teams, and supervise account balancing, ledger reconciliation, and financial report execution for the hotel. Needless to say, it's a hugely important role that requires meticulous analysis, insightful planning, and a sharp ability to identify and resolve discrepancies with lightning-fast solutions. About you... Four-year college degree or equivalent combination of education and experience; or a min of 6 years similar experience in this or similar role. Prior experience and strong understanding of hospitality revenue management preferred. Experience with hotel property management systems, reservation systems and revenue management systems to forecast and implement optimal strategies preferred. Strong expertise in on demand trends and market conditions with ability to translate into revenue management strategies used to realize the maximum amount of revenue for the property. Comfortable with presenting strategy recommendations to Executive teams Flexible and willing to meet the demands of a 24-hour operation

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