Director, Revenue Cycle to lead and optimize the organization's end-to-end revenue cycle operations. This senior leadership role is responsible for ensuring accurate billing, timely collections, effective denial management, compliant reimbursement practices, and strong financial performance across the organization.
The Director, Revenue Cycle provides strategic direction and operational oversight for all revenue cycle functions, up to final account resolution. This leader establishes performance standards, develops actionable reporting, strengthens internal controls, and drives continuous process improvement to support organizational growth and financial sustainability. Working collaboratively with executive leadership, clinical and operational teams, external vendors, and insurance payers, the Director ensures revenue cycle processes are efficient, compliant, and aligned with organizational goals. The successful candidate combines strong technical knowledge with analytical problem-solving effective communication, and the ability to develop and hold teams accountable to measurable results.
Required Qualifications
- Demonstrated experience in healthcare revenue cycle management, including billing, collections, account receivable, denial management, and reimbursement processes.
- Prior leadership or management experience with responsibility for staff development, operational performance, and process improvement.
- Strong knowledge of payer policies, claims adjudication, reimbursement methodologies, and applicable healthcare billing and compliance requirements.
- Proven ability to analyze financial and operational data, establish performance metrics and implement measurable improvements.
- Excellent communication, problem-solving, organizational, and decision-making skills.
- Demonstrated ability to lead change, manage competing priorities, and collaborate effectively with clinical, operational, financial, and executive leadership.
- Proficiency with revenue cycle-systems, electronic billing platforms, reporting tools, and Microsoft Office applications, particularly Excel.
Education and Experience
- Bachelor's degree in healthcare administration, Business Administration, Finance, Accounting, Health Information Management, or related field.
- Substantial progressive experience in healthcare revenue cycle operations, including leadership responsibility for complex billing, reimbursement, collections, or accounts receivable functions.
- Three or more years of progressive healthcare revenue cycle experience, including management or director-level leadership.
- Professional certification as Certified Revenue Cycle Reprsentative (CRCR), Certified Healthcare Financial Professional (CHFP), or another relevant revenue cycle or healthcare finance credential preferred.
