Director, Hospitality Experience - AustraliaResorts: Perisher | Hotham | Falls Creek
Employment Type: Permanent - Full Time
Reporting to the Vice President & General Manager - Perisher, you'll join the Australian Leadership Team and lead one of Australia's largest and most diverse hospitality portfolios, spanning Food & Beverage, Accommodation, Retail and Equipment Rental operations across our three mountain resorts.
This is an opportunity to influence strategy, lead large-scale transformation and create experiences that guests remember long after they leave the mountain.
What You'll Lead- Lead the curation and execution of apres experiences across Perisher, Falls Creek and Hotham.
- Drive commercial performance, operational excellence and guest satisfaction.
- Transform our Food & Beverage offering while strengthening the broader hospitality experience.
- Build high-performing leadership teams and develop future talent.
- Partner with senior leaders to deliver strategic priorities and long-term growth.
What You'll Bring- Senior leadership experience in complex, customer-focused operations.
- Strong commercial acumen with end-to-end P&L accountability.
- Experience leading large, geographically dispersed teams, ideally in hospitality, tourism, resorts, leisure, cruise or related industries.
- A track record of delivering transformation through people, culture and operational excellence.
- A passion for creating exceptional guest and employee experiences.
Next Steps If you're inspired by building exceptional teams, transforming guest experiences and leading with purpose, we'd love to hear from you!
