Mercury Insurance

Director R&D AI/ML Research

Mercury Insurance$107K — $300K *
US-AnywhereRemote in United States
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a quantitative field; preferred Master's or Ph.D.
  • 8+ years in predictive modeling, machine learning, or advanced analytics; preferred 10+ years
  • 3+ years in analytics within insurance or financial services; preferred 5+ years in P&C insurance
  • 5+ years in people leadership or managing complex projects; preferred 8+ years
  • Strong hands-on skills in Python and modern ML frameworks; experience with GenAI/LLM applications.

Responsibilities

  • Lead crossline strategy for AI/ML-enabled research supporting product and pricing innovation.
  • Build and lead a team dedicated to reusable research tooling and workflow modernization.
  • Partner with R&D leaders to enhance research speed and depth, executing high-impact projects.
  • Collaborate with MTS, EDS to shape the technical environment for modern research.
  • Design processes for oversight and quality assurance in AI model outputs.
  • Automate and enhance research workflows, focusing on hypothesis generation and evaluation.
  • Guide teams in adopting new capabilities effectively and integrate them into daily operations.

Benefits

  • Flexible work from anywhere in the U.S. for most positions
  • Paid time off, including vacation, sick leave, and holidays
  • Incentive bonus programs, including performance and referral bonuses
  • Comprehensive health, including medical, dental, vision, and pet insurance
  • 401(k) plan with company match
  • Education assistance and personal development opportunities
  • Health and wellbeing resources, including free therapy sessions.
Full Job Description
Position Summary:

 

Mercury is looking for a Director to lead our Cross-Line AI/ML Research & Capability team within Product Research and Development (R&D). This leader will help shape how research is done across lines of business (Private Passenger Auto, Homeowners, Commercial Auto, Commercial Multi-Peril) by building reusable capabilities, modernizing research workflows, and applying AI and machine learning to accelerate insight generation, model development, monitoring, and product innovation.

 

This is a high-impact leadership role for someone who combines strong insurance and analytics judgment with hands-on understanding of modern AI/ML applications. You will work across Product R&D, Mercury Technology Solutions (MTS), Enterprise Data Science (EDS), and other partners to create scalable research tools, establish best practices, and help teams adopt new ways of working that improve speed, rigor, and business impact.

 

The right candidate is excited by both strategy and execution. They can set a direction, build a team, influence across functions, and turn emerging technology into practical capability in a regulated insurance environment.

 

Geo-Salary Information

An in-person interview may be required during the hiring process

 

State specific pay scales for this role are as follows:

$118,078 to $330,661 (NJ, NY, WA, HI, AK, MD, CT, RI, MA)

$118,078 to $330,661 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME)

$118,078 to $330,661 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV)

 

In CA: Typical hiring range is $201,933 to $280,462

 

The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location.

Responsibilities

Essential Job Functions:

  • Lead the crossline strategy for AI/ML-enabled research capabilities that support product and pricing innovation across multiple lines of business.
  • Build and lead a small, high-leverage team focused on reusable research tooling, workflow modernization, automated model monitoring, and AI-enabled capability development.
  • Partner with Product R&D leaders to identify high-value opportunities to improve research speed, depth, consistency, and scalability. Explore and carry out product research projects.
  • Work closely with MTS, EDS, and other partners to shape the technical environment required for modern research, including data pipelines, feature workflows, model monitoring, and AI/ML infrastructure.
  • Lead the design of processes and guardrails for human oversight, model quality, explain ability, and responsible use of AI-generated outputs.
  • Help establish a more automated and observable research workflow, including opportunities in hypothesis generation, model evaluation, monitoring, and supporting documentation.
  • Guide adoption and change management across teams so new capabilities are used effectively and integrated into day-to-day work.
  • Stay current on relevant AI, machine learning, and research methodology developments, and translate promising ideas into practical applications for Mercury.
  • Coach and develop talent in a hybrid environment where people, automation, and AI agents work together to improve outcomes.

 

 

Qualifications

Education:

Minimum:

  • Bachelors Degree in a quantitative field such as data science, engineering, math, statistics, actuarial science, or a related discipline.

Preferred:

  • Masters or Ph.D. degree in a quantitative field

Experience:

Minimum:

  • 8+ years of experience in predictive modeling machine learning, advanced analytics, or related quantitative work.
  • 3+ years of experience in analytics in insurance or financial services
  • 5+ years people leadership or comparable experience leading complex cross functional programs
  • Or equivalent combination of education/experience

Preferred:

  • 10+ years of experience in predictive modeling, machine learning, advanced analytics, or related quantitative work.
  • 3+ years of experience in developing software or application
  • 5+ years of experience in analytics in P&C insurance
  • 8+ years people leadership or comparable experience leading complex cross functional programs

Knowledge and Skills:

  • Highly motivated and driven individual with excellent critical thinking and problem-solving skills.
  • Strong business and technical judgment, with the ability to connect research capability investments to product, pricing, and operational outcomes.
  • Strong hands-on fluency in Python and modern ML frameworks. Demonstrated experience with GenAI/LLM applications,AI Harness / LLM Evaluation skills/experience
  • Track record of building or operationalizing analytical tools, models, or workflows that are used by others at scale.
  • Demonstrated ability to lead through influence and comfort with ambiguity
  • Demonstrated curiosity and quick learning ability
Perks and Benefits

We offer many great benefits, including:

  • Competitive compensation
  • Flexibility to work from anywhere in the United States for most positions
  • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
  • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
  • Medical, dental, vision, life, and pet insurance
  • 401 (k) retirement savings plan with company match
  • Engaging work environment
  • Promotional opportunities
  • Education assistance
  • Professional and personal development opportunities
  • Company recognition program
  • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
Pay RangeUSD $107,344.71 - USD $300,603.92 /Yr.

About Mercury Insurance

Mercury Insurance Group is a multiple-line insurance organization offering personal automobile, homeowners, renters and business insurance. Founded in 1961 and headquartered in Los Angeles, Mercury has assets in excess of $4 billion, employs 4,500 people and has more than 8,000 independent agents in 11 states. Mercury has been named one of America's Most Trustworthy Companies by Forbes magazine, and has been recognized as one of the Best Places to Work in Los Angeles for eight years running. The company has also been named one of America's Best Midsize Employers by Forbes.
Learn more about Mercury Insurance
Size
4,300 employees
Market Cap
$1.8 billion
Industry
Net Income
$374.6 million
Founded
1962
5 Year Trend
+4.3%
Revenue
$3.7 billion
NASDAQ

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