The Role

Within the QualityDocs strategy team, your focus is to own the QualityDocs Standards and Alliances. You will be responsible for evolving the quality content model and common standards based on industry regulations and practices. Manages and oversees the QualityDocs specific partnerships for greater customer and product ecosystem success. Works in a cross functional manner spanning product, strategy, sales, and services as a subject matter expert and represents the voice of the customer. The role requires a deep understanding of the global quality life sciences document management space.

Opportunities are available across the United States for this role; this is a remote position. There is no work location requirement if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified U.S.-based candidates are encouraged to apply.

What You'll Do

• Leads industry working groups and alliances to influence global standards, ensuring QualityDocs maintains its position as the market-defining solution
• Own and evolve the quality content model and common standards, translating regulatory shifts into actionable product requirements
• Be a thought leader that identifies "friction points" where harmonization is lacking; develop the value messaging and strategic plan to lead customers through these transitions
• Takes ownership of key technology and AI partnerships that are critical to the QualityDocs ecosystem and integration success
• Works cross functionally with product, strategy, services to contribute to the future direction and vision of QualityDocs
• Partner with post implementation teams and business consulting for internal enablement on the "Greater Why" of compliance and industry best practices

Requirements

• 2+ years in customer facing roles (i.e. sales, consulting, solution consulting, etc.)
• 5+ years of experience working directly with document management systems supporting Quality and GxP business areas
• Proficiency in document management, product development lifecycle, and proposing solutions to common adoption challenges
• Experience representing organizational data integrity practices and document management to external regulators and inspectors
• Ability to facilitate strategic sessions collaborating with industry peers to distill and influence key objectives and innovation
• Ability to hold meaningful conversations with Quality and IT personnel of various different organizational sizes
• Ability to travel for customer meetings and presentations up to 20%

Nice to Have

• Experienced with developing business cases for change
• Industry experience with GMP quality content, training management, quality systems processes, manufacturing, or QC

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
  1. A conversation with the hiring manager
  2. A practical case exercise
  3. A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $125,000 - $300,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva's headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Work Where It's Best for You

Work Anywhere means you can work in an office or at home on any given day. It's about getting the work done in the way and place that works best for each person. This applies across all locations and departments.

Work Anywhere does not mean work at any time. We have predictable core hours where employees are generally available for meetings and collaboration. Employees are focused and available during core hours.

We invest in our offices to make them places where our employees like to go. If you work in the office three or more days a week, you will have a dedicated office workspace. Our offices function as hubs to draw people in, create social bonds, and where random connections and mixing of ideas happen. We're investing more in offices, culture, and offsite meetings, not less.

Product teams are organized in regional product hubs for optimal collaboration and live within a time zone of their hub. Our current product hubs are located in Pleasanton, Columbus, Boston, Kansas City, New York City, Raleigh, and Toronto. We create opportunities for teams to get together in person regularly.

Customer-facing roles, such as Sales and Professional Services, live near and/or travel to their customers.

When an employee moves within a country it does not cause a change in salary. Where you live impacts you and your family. Not knowing if your compensation will change if you move can cause stress and uncertainty for everyone. We wanted to eliminate that.

Work at Veeva. Work where it's best for you.