Director - Quality & Strategy

Reporting to the Vice-President, Clinical & Chief Nursing Executive, the Director, Quality & Strategy provides strategic leadership and oversight of St. Joseph's Care Group's quality, client safety, client relations and corporate strategy portfolios. The Director advances a culture of quality, safety, accountability and continuous improvement, ensuring alignment between organizational priorities, strategic planning and measurable outcomes. The Director leads the development and implementation of quality improvement and client safety systems, accreditation, Quality Improvement planning and client relations processes, ensuring client and family perspectives inform organizational learning and decision-making. The role also provides leadership for strategic planning, organizational change and project management, strengthening organizational capacity to achieve strategic priorities and sustainable improvements in client and staff experience, quality and performance. Success in this role requires strong leadership abilities in strategic thinking, relationship-building and engaging others, operational execution and change management, with the ability to influence across the organization, engage teams and translate strategic priorities into meaningful results. WHAT YOU BRING Education/Experience: • Bachelor's or Masters degree in Quality Management, Health Sciences, Health Administration, Business Administration or related discipline • Formal training in quality improvement methodologies and tools and strategic planning • Minimum of five year's relevant experience, preferably in health care • Experience leading large, complex projects or initiatives involving multiple stakeholders Skills/Abilities: • Superior ability to communicate effectively and concisely, both orally and in writing • Ability to deliver presentations and facilitate groups in problem solving, brainstorming, and creating new solutions • Ability to establish and maintain effective working relationships with staff and leaders at all levels • Strategic foresight and analytical data interpretation. • Ability to work effectively in a fast paced, dynamic, multi-disciplinary team environment • Team player with the ability to influence and persuade • Proven problem solving, analytical, and evaluative abilities • Strong facilitation and consensus building skills • Ability to effectively prioritize workload to meet various deadlines • Advanced skill in Microsoft Office Suite Programs (Word, Excel, PowerPoint) • Demonstrated knowledge of and ability to interpret applicable legislation and related regulations, codes, and standards. • Knowledge of the health care system, Accreditation Canada, and relevant healthcare legislation • Must be competent within the meaning of the Occupational Health & Safety Act • Demonstrated regular attendance at work Assets: • Project Management Professional (PMP) certification is an asset • Master's degree is an asset Conditions of Employment: • This position shall be conditional upon a satisfactory Criminal Record and Judicial Matters Check (CRJMC) where indicated, to ensure the absence of relevant criminal convictions. • Will be required to travel to various work locations and provide own transportation APPLICATION INFORMATION All job postings will follow the requirements outlined in the applicable collective agreement or the Terms & Conditions of Employment. If the job is not filled through this process, the posting will remain on our external site until the position is successfully filled. Applicants who are part of the bargaining unit will be given priority consideration as set out in the relevant collective agreement. It is the applicant's responsibility to clearly demonstrate that they have the skills required for the position they are applying for. This hiring process includes the use of AI-enabled systems for administrative and candidate management purposes.