Director, Product Management

Fidelity will not provide immigration sponsorship for this position.

Position Description:

Leads the planning, coordination, and execution of technology initiatives that enable delivery of innovative digital products and enterprise solutions. Translates business objectives into actionable technology strategies, ensuring alignment between product vision and technical implementation. Oversees development of comprehensive design system plans, manages product backlogs, and drives execution across multi-year roadmaps using tools such as JIRA and JIRA Align. Partners with cross-functional teams, including business, design, and engineering—to clarify requirements, remove blockers, and ensure seamless integration of new features and capabilities. Applies expertise in modern software development practices, analytics, and automation to optimize processes, improve user experience, and deliver measurable outcomes. 

Primary Responsibilities:

• Coordinates team deliverables by facilitating daily stand-ups, monitoring progress, and ensuring timely completion of assigned tasks.
• Drives product execution and delivery on cross-functional projects involving business, design, and technology teams.
• Establishes and manages product backlogs, identifies actionable initiatives, and monitors KPIs to inform strategic decisions.
• Collaborates with business analysts and scrum masters to clarify requirements and resolve impediments.
• Develops and executes enterprise-wide design system plans, ensuring consistency and scalability across platforms.
• Oversees creation and maintenance of UX materials and guidelines, ensuring documentation is current and accessible.
• Leads technology initiatives to solve business problems, evaluates emerging solutions, and drives continuous improvement.
• Develops technology strategies aligned with customer experience goals and communicates vision, strategy, and roadmaps to stakeholders.
• Builds strong partnerships with business stakeholders and manages expectations through clear communication and alignment.

Education and Experience:

Bachelor’s degree in Computer Science, Engineering, Information Technology, Technology Management, Information Systems, or a closely related field (or foreign education equivalent) and six (6) years of experience as a Director, Product Management (or closely related occupation) designing, developing, and deploying Web and mobile based client service business applications according to Agile methodologies. 

Or, alternatively, Master’s degree in Computer Science, Engineering, Information Technology, Technology Management, Information Systems, or a closely related field (or foreign education equivalent) and four (4) years of experience as a Director, Product Management (or closely related occupation) designing, developing, and deploying Web and mobile based client service business applications according to Agile methodologies.

Skills and Knowledge:

Candidate must also possess:

·         Demonstrated Expertise developing JIRA Align artifacts into feature lists for full stack applications, user stories, non-functional requirements, and UI mockups; and monitoring product development to enable contributions multi-year roadmaps and Key Performance Indicators (KPIs), using JIRA and JIRA Align.  

·         Demonstrated Expertise establishing and collating product backlogs and identifying actionable initiatives derived from extraction of data points, using Google Analytics and Open Web Analytics; and feeding extracted data points into JIRA Align initiatives and sub-initiatives. 

·         Demonstrated Expertise participating in all aspects of the Software Development Lifecycle (SDLC) to design, develop, maintain, and modernize software launches; and developing and testing applications using User Interfaces (UIs) on Angular, ASP.NET, and SwiftUI using tools  Eclipse, Visual Studio Code, Xcode, Figma, and Postman. 

·         Demonstrated Expertise driving the product vision, strategy, and successful adoption of an enterprise-level design system across multiple platforms including Web, iOS, and Android; and proven organizational effectiveness coordinating with multiple decision-makers across business lines, multi-disciplinary teams design, accessibility, engineering, and product to achieve outcomes.

Salary:  $140,000.00 to $194,000.00/year.

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Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.