NYC Health + Hospitals

Director Procurement Systems and Operations

NYC Health + Hospitals$150K — $180K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration, Computer Science, or related field; Master's preferred
  • 6 years of relevant experience, 3 years in a managerial role; or 5 years with Master's degree, including 1 year in management
  • Experience in managing complex indirect procurement functions in large organizations, especially in healthcare
  • Strong leadership skills with a focus on stakeholder influence and cross-functional collaboration
  • Exceptional analytical and communication skills with a grasp of procurement and contract management best practices

Responsibilities

  • Lead the indirect procurement strategy to optimize spending in non-clinical categories
  • Collaborate with leadership to align procurement with organizational goals
  • Identify cost-saving opportunities through data analytics and market intelligence
  • Manage vendor relationships and contracts to ensure quality and compliance
  • Monitor supplier performance and mitigate risks for uninterrupted service
  • Develop KPIs and report on procurement performance and process efficiency
  • Build and mentor a high-performing procurement team focused on excellence

Benefits

  • Comprehensive Health Benefits for employees working 20+ hours per week.
  • Retirement Savings and Pension Plans.
  • Paid Holidays and Vacation according to collective agreements.
  • Loan Forgiveness Programs for eligible employees.
  • Tuition discounts and professional development opportunities.
Full Job Description

About NYC Health + Hospitals

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city’s five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

9:00 A.M – 5:00 P.M

Duties & Responsibilities

The Director of Business/Indirect Procurement Management will be responsible for leading the contracting, compliance monitoring, vendor management, project oversight, and spend reduction efforts for business indirect/non-clinical categories. This role plays a pivotal part in managing capital acquisitions by collaborating with internal and external partners across planning, budgeting, project execution, contracting, and transactional phases. The Director will develop and implement strategic procurement initiatives that optimize costs, maintain quality, and ensure regulatory compliance within a large, integrated healthcare delivery system

SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Strategic Planning:
  • Lead the indirect procurement function by developing and executing a comprehensive strategy to optimize spend across diverse non-clinical categories
  • Collaborate with senior leadership and cross-functional teams to align procurement strategies with organizational goals and operational priorities
  • Utilize data analytics and market intelligence to identify opportunities for cost savings, process improvements, and supplier consolidation
  • Develop operating procedures, internal policies, and training guides to support consistent procurement practices
  • Partner with internal stakeholders to create scopes of work, request for proposals, and other solicitation documents
  1. Operational Performance
  • Manage contracts and vendor relationships to ensure optimal pricing, service levels, and risk mitigation
  • Drive cost-savings initiatives while maintaining compliance with healthcare regulations, organizational policies, and industry standards
  • Manage capital procurement activities in coordination with internal and external partners throughout planning, budgeting, project management, and transactional phases
  • Monitor supplier performance, manage risks, and resolve issues promptly to maintain uninterrupted service and supply
  • Develop and report on key performance indicators (KPIs) related to savings, supplier performance, and process efficiency
  • Prioritize procurement activities to meet end-user deadlines and expectations
  • Develop and deliver executive briefings to senior leadership, providing insights on supply chain performance, risk mitigation, and strategic opportunities
  • Perform related duties as required to support departmental and organizational objectives
  1. Human Resource Development
  • Build, mentor, and lead a high-performing procurement team focused on operational excellence and professional growth
  • Foster a collaborative and innovative team culture that encourages continuous learning and improvement
  • Implement training programs to enhance team skills in strategic sourcing, contract management, and vendor relations
  • Promote effective communication and engagement across all levels of the organization
  1. Financial Management
  • Lead spend reduction initiatives and ensure effective financial management of indirect procurement budgets
  • Collaborate with finance and project teams to ensure accurate budgeting, forecasting, and financial reporting
  • Conduct procurement audits and risk assessments to maintain fiscal discipline and compliance
  • Utilize financial data to track savings realization, cost avoidance, and return on investment

Minimum Qualifications

1. A Baccalaureate Degree in Business Administration, Computer Science, Management or other related discipline from an accredited college or university; and,

2. Six years of satisfactory, full-time paid responsible experience in information processing, program management, systems development or related activity in a large governmental agency, hospital or health care facility, or hospital-related business firm, three years of which shall have been in a managerial capacity; or,

3. A Master's Degree in Business Administration, Computer Science or other related discipline, and five years experience as outlined above, one of which must have been in a managerial capacity; or,

4. A satisfactory equivalent combination of education and experience.

Department Preferences

  • Proven track record in managing complex indirect procurement functions within large, multifaceted organizations, ideally within healthcare or similarly regulated industries.
  • Strong leadership capabilities, including the ability to influence stakeholders at all levels and drive cross-functional collaboration, are essential.
  • Exceptional analytical and communication skills, combined with a deep understanding of procurement best practices, contract management, and capital acquisition processes.
  • Results-driven mindset, commitment to operational excellence, and a passion for continuous improvement which will enable the successful candidate to effectively support the organization’s mission and strategic objectives.
  • Strong ownership, advanced interpersonal and problem-solving skills, and a commitment to driving operational excellence and value across the organization.
  • Business Indirect and Non-Clinical Spend Categories
  • Strategic Sourcing
  • Contract Negotiation
  • Vendor Management
  • Proficiency in Excel, WORD
  • Establishing and Managing KPI’s
  • Customer Service
  • Problem Solving
  • Data Analytics

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • Loan Forgiveness Programs for eligible employees
  • College tuition discounts and professional development opportunities
  • College Savings Program
  • Union Benefits for eligible titles
  • Multiple employee discounts programs
  • Commuter Benefits Programs

About NYC Health + Hospitals

NYC Health + Hospitals is a healthcare system that provides medical care to residents of New York City. The system was founded in 1969 and is headquartered in New York, New York. NYC Health + Hospitals has a network of hospitals, clinics, and other healthcare facilities throughout the city. The system provides a wide range of medical services, including primary care, specialty care, and emergency care. NYC Health + Hospitals is committed to providing high-quality, affordable healthcare to all New Yorkers, regardless of their ability to pay.
Learn more about NYC Health + Hospitals
Size
42,000 employees
Industry
Net Income
-$500,000
5 Year Trend
-10%
Revenue
$7 billion

Similar Jobs

More Healthcare Jobs

Find similar Director Procurement Systems and Operations jobs: