JOB DESCRIPTION
How you’ll contribute
As the Director of Physician Services, you will excel in this role by:
- Lead the Physician Services department by aligning people, processes, and resources with organizational goals and strategic priorities.
- Develop and execute departmental plans, policies, and performance standards that support clinical excellence, regulatory compliance, and operational effectiveness.
- Oversee physician practice operations, ensuring high-quality patient care, exceptional service delivery, efficient workflows, and effective resolution of patient and provider concerns.
- Manage and develop a high-performing team by planning, assigning, scheduling, and reviewing work; establishing quality standards; and overseeing hiring, onboarding, performance management, corrective action, and employee development.
- Drive workforce excellence through coaching, mentoring, succession planning, and continuing education initiatives that promote professional growth and engagement.
- Manage departmental financial performance by developing budgets, monitoring expenditures, and ensuring responsible stewardship of resources.
- Direct and support internal and external audit activities, maintaining compliance with regulatory, legal, accreditation, and organizational requirements.
- Collaborate with physicians, executive leadership, and cross-functional teams to drive operational excellence, provider engagement, regulatory compliance, and strategic growth initiatives across physician practices.
- Leverage data and performance metrics to identify improvement opportunities, optimize practice operations, enhance patient and provider experience, and achieve organizational goals.
- Foster a culture of accountability, collaboration, and continuous improvement while ensuring the department remains focused on its critical role in delivering coordinated, patient-centered care across the continuum.
Schedule: Full-Time, Days
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
What we’re looking for
- Bachelor’s Degree in Healthcare Administration, Business, Nursing, or related field preferred; applicable work experience may be considered in lieu of education.
- Progressive leadership experience in physician services, medical group administration, or hospital-based physician operations within a complex healthcare system.
- Proven ability to lead and develop multidisciplinary teams and manage physician practices or integrated clinical operations in a hospital environment.
- Strong understanding of hospital and ambulatory operations, continuum of care, and physician alignment strategies within an integrated delivery system.
- Demonstrated financial acumen with experience in budgeting, forecasting, and managing operational resources in a healthcare system setting.
- Experience with regulatory compliance, accreditation standards (including Joint Commission), and healthcare quality, safety, and performance improvement initiatives.
- Strong analytical, communication, and relationship management skills with the ability to effectively partner with physicians, executive leadership, and cross-functional hospital departments to drive organizational goals.
More about Wilson Medical Center
Wilson Medical Center is committed to always providing excellent care to our community. Our 294-bed facility provides services to residents of Wilson County and surrounding communities. Our commitment to high-quality healthcare is strong. We bring new and innovative programs to those who matter the most - our community. Accredited by The Joint Commission, we offer services including cancer care, cardiac care, orthopedics, imaging, surgical services and many more.
