Bachelor’s Degree in business administration, healthcare management, or related field.
5 years relevant experience in a physician office practice setting with supervisory experience.
Ability to initiate, accept, and adapt to change.
Strong leadership skills and mature emotional intelligence.
Proficiency in both transactional and transformational leadership.
Ability to partner with stakeholders to achieve goals.
Excellent computer skills, including EMR and Microsoft Office suite.
Responsibilities
Assume responsibility for financial performance and budget development across the enterprise.
Support the development of business plans and strategic initiatives for growth and operational excellence.
Collaborate with physician and administrative leadership to develop and grow clinical programs.
Partner with key stakeholders to manage operational KPIs and drive improvement.
Lead efforts to enhance patient experience and care transitions within the division.
Address performance issues promptly and ensure compliance with policies and regulations.
Benefits
Collaborative work environment with key stakeholders.
Opportunities for professional growth and development.
Focus on continuous improvement of clinical services and patient experience.
Engagement in strategic initiatives that enhance operational excellence.
Full Job Description
Summary Oversees programmatic operations across regional practices. Provides supervision and direction of the delivery of services and related programs. Supports the further acquisition, development and service line regionalization efforts of clinical services and programs. Cultivates relationships with key stakeholders, by working collaboratively with other service lines, across acute care practices and ambulatory sites to promote and develop optimal services. Works in partnership with leaders to promote continuous improvement of clinical services and patient experience throughout the continuum of care.
Job Duties
Assumes responsibility for financial performance, budget development processes, revenue and expense management, and labor productivity across the enterprise.
Supports the development of business plans and strategic initiatives that enhance growth and operational excellence incorporating best practices and standardization to enhance the LVHN brand.
Works in concert with physician and administrative leadership to develop and grow clinical programs.
Partners in the strategy and execution in collaboration with key stakeholders, including review and management of operational KPI’s.
Leads efforts to identify opportunities and drive improvement of the patient experience and care transitions within the division, program or service line/institute.
Addresses performance issues promptly and appropriately and uses sound judgment in compliance with policy and applicable laws and regulations.
Minimum Qualifications
Bachelor’s Degree in business administration, healthcare management, or related field.
5 years relevant experience in a physician office practice setting and supervisory experience directing other's work.
Ability to initiate, accept, and adapt to change.
Demonstrates strong leadership and mature emotional intelligence.
Demonstrates proficiency in both transactional and transformational leadership.
Demonstrates ability to partner with stakeholders to achieve goals.
Excellent computer skills, electronic medical record (EMR), and Microsoft Office suite.
Preferred Qualifications
Master’s Degree in business administration, healthcare management, or related field.
Additional Qualifications
Proven proficiency of technology at conclusion of orientation.
Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Work Shift:
Day Shift
Address:
707 Hamilton St
Primary Location:
One City Center
Position Type:
Onsite
Union:
Not Applicable
Work Schedule:
M-F 8am-5pm varianble
Department:
About Lehigh Valley Health Network
Lehigh Valley Health Network is a healthcare network based in the Allentown, Pennsylvania in the Lehigh Valley region of eastern Pennsylvania. The healthcare network serves eastern and northeastern Pennsylvania. Its flagship hospital is Lehigh Valley Hospital–Cedar Crest, located on Cedar Crest Boulevard in Allentown.