About the RoleReady to lead at a high level and make a real impact? The Director - Pharma Meetings, Account and Operations role supports Life Sciences clients in a fast-paced, highly regulated environment where operational excellence, compliance, and strong client partnership all matter. You'll guide both account strategy and North America pharmaceutical Meetings & Events operations, helping shape smarter processes, stronger stakeholder engagement, and measurable business results. If you love balancing big-picture thinking with day-to-day execution, this one's for you.
You're Good At- Leading teams with clarity, accountability, and a strong coaching mindset in a structured, deadline-driven environment
- Building trusted client relationships and navigating complex stakeholder dynamics with professionalism and confidence
- Driving operational excellence, improving end-to-end logistics processes, and creating scalable ways of working
- Using financial, service, and performance data to spot opportunities, manage risk, and improve program results
- Working in the Life Sciences space, including supporting compliance-focused programs, regulated processes, and Pharma account needs
You Might Also Have- Experience managing strategic meetings programs and expanding programs across business units or regions
- Strong knowledge of meetings technology, including Cvent, and how to use it to improve delivery and client experience
- A background in contract governance, quarterly business reviews, and service-level management
- Comfort presenting insights and recommendations to senior client stakeholders and leadership teams
- Experience introducing innovative solutions, change management efforts, and new technologies in a client-facing setting
You Should Know- This role is virtual and operates on Eastern Standard business hours
- Travel is required annually, 25% - 30% both international and domestic
- A minimum of 10 years' experience is required in a previous management role, managing a team / direct reports, within the pharmaceutical meetings & events space
Bring your leadership, strategy, and Life Sciences expertise to a role where you can truly make a difference-apply now!
THE PERKSFlexible WorkingWe believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.
Room to GrowOur line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.
Everyone has a voiceWe thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.
Make your moveThe diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.
We've got you coveredOur extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.
We're positive. You'll love it.It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.
Travel requirements for this role are as follows:25% to 50%
We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Director - Pharma Meetings, Account and Operations is between $95,000 - $123,000. The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.
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