Director, People Operations

SH Hotels and Resorts

$190K — $200K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources or Business or equivalent experience
  • At least 5 years in luxury hotel People Operations as Assistant Director or Director
  • Familiarity with Workday software is a plus
  • Active membership in HR networks and community involvement preferred
  • Broad knowledge in employment law, compensation, and organizational development
  • Strong communication, interpersonal, and coaching skills
  • Excellent organizational abilities

Responsibilities

  • Foster a high-performance culture aligned with the brand mission
  • Set ambitious standards and goals for team members
  • Evolve workforce culture through development initiatives
  • Enhance employee work-life and promote a healthy work environment
  • Ensure compliance with employment law and organizational strategies
  • Support training and development programs for staff
  • Manage employee relations and enhance workplace safety

Benefits

  • Commitment to sustainability and wellness
  • Focus on healthy work-life balance
  • Opportunities for community engagement and interaction
  • Work in a dynamic and purpose-driven environment
  • Ongoing professional development and training opportunities
Full Job Description
Position Overview...

The role of Director of People Operations is the key to a high-performance culture that emphasizes our brand mission and point of view, as well as upholds ambitious standards for every team member, sets them up to attain challenging goals and evolves the workforce and culture through ongoing development and ever-evolving needs of the hotel.

One more thing: we believe in positive, healthy work environments, no matter what. It'll be your job to foster one that's constantly evolving-improving every employee's work life and giving them a life outside work.

Requirements for Success...
  • Minimum of a bachelor's degree or equivalent in Human Resources or Business.
  • Experience in luxury hotels as Assistant Director of People operations or Director for a minimum of five years
  • Experience working with Workday is a plus.
  • Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement preferred.
  • Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development.
  • Strong oral and written communication skills.
  • Strong interpersonal and coaching skills.
  • Strong organizational skills.


Salary range: $190,000 - $200,000

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