Director - Patient Financial Services

Baton Rouge General

$100K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in healthcare revenue cycle management
  • Bachelor's degree or equivalent experience required
  • Master's degree preferred
  • EPIC PB & HB certifications required
  • Advanced analytical skills and Excel knowledge
  • Experience with EPIC revenue cycle operations and centralized billing

Responsibilities

  • Serve as the strategic and operational leader for revenue cycle performance
  • Develop and manage department goals and budgets
  • Evaluate service delivery methods for cost optimization
  • Lead fiscal and technical operations for efficiency
  • Implement policies to meet departmental and regulatory objectives
  • Direct centralized billing and cash management processes
  • Monitor accounts receivable metrics and develop performance tools
  • Foster staff development through training and feedback

Benefits

  • Professional development opportunities
  • Collaborative work environment
  • Comprehensive health benefits
  • Retirement plan options
  • Flexible work arrangement opportunities
Full Job Description
Description

What We're Looking For:
• Strategic thinker with strong leadership and organizational skills
• 5 to 7 years of progressive healthcare revenue cycle management experience required
• Bachelor's degree or equivalent experience required
• Master's degree or advanced education preferred
• EPIC PB & HB certifications required
• Advanced Excel knowledge and analytical skills required
• Extensive experience in EPIC revenue cycle operations and centralized billing required

What You Will Do:

Serve as the strategic and operational leader for multiple functional areas, providing direction and accountability for healthcare revenue cycle performance across departments.
• Develop and oversee department goals, budgets, and performance standards to align with GHS System strategic objectives
• Evaluate and enhance service delivery methods to optimize costs and improve outcomes
• Lead and coordinate fiscal and technical activities to ensure smooth and efficient department operations
• Implement policies and procedures to achieve departmental objectives and ensure compliance with all regulatory requirements
• Direct centralized billing, collection, and cash management across Baton Rouge General entities
• Monitor accounts receivable metrics and design effective performance tools
• Foster staff development through educational training, policy guidance, and continuous performance feedback
• Ensure all licensure, certifications, and quality standards are current and in full regulatory compliance

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