Minimum of five years of relevant experience, preferably in patient experience.
Proven ability to build collaborative relationships and influence change across teams.
Strong communication skills to translate data and patient feedback into actionable priorities.
Commitment to enhancing patient and family experiences.
Knowledge of patient- and family-centered care strategies preferred.
Responsibilities
Build collaborative relationships with clinical and nonclinical teams.
Translate patient feedback into clear priorities and practical actions.
Influence change to improve patient experiences.
Engage with stakeholders to foster a community-focused culture.
Implement patient- and family-centered care strategies.
Benefits
Engaging and community-focused culture.
Opportunity for professional career growth.
Robust benefits for full-time and regular part-time roles.
Generous PTO and choices in insurance.
Tuition reimbursement and immediate 401K match.
Discounted tickets to entertainment, social, and sporting events.
Full Job Description
What You Will Need:
A bachelor's degree.
At least five years of relevant experience; a background in patient experience is preferred.
The ability to build collaborative relationships and influence change across clinical and nonclinical teams.
Strong communication skills, including the ability to translate data and patient feedback into clear priorities and practical actions.
A commitment to understanding and improving the experiences of patients and families.
Knowledge of patient- and family-centered care strategies is preferred.
This Position Will Offer You:
Engaging and community focused culture
Competitive Salaries
Opportunity for professional career growth
Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events