Job Description
Position Summary
The Director, Operations Strategy translates Operations priorities into practical strategies, roadmaps, and execution plans that deliver measurable business outcomes. This role partners with Operations and cross-functional leaders to assess performance opportunities, shape strategic choices, redesign critical ways of working, and establish the governance, processes, and capabilities needed for sustainable execution. The Director leads complex initiatives from assessment and design through pilot, deployment, adoption, and continuous improvement.
Key Responsibilities
Define and Translate Operations Strategy
- Assess operating models, business performance, and capability gaps; develop clear strategies and roadmaps aligned with enterprise and Operations priorities.
- Build fact-based business cases that clarify value, cost, risk, tradeoffs, and implementation requirements.
- Develop executive-ready recommendations, presentations, and communication materials that align leaders and stakeholders.
- Facilitate structured decision-making with senior leaders and establish clear accountability for strategic choices and outcomes.
Design Operating Models and Business Processes
- Lead cross-functional initiatives that improve service, cost, capacity, productivity, resilience, and operational effectiveness.
- Drive work from current-state assessment and opportunity definition through future-state design, piloting, deployment, and sustainment.
- Design practical operating models and ways of working that improve consistency, scalability, speed, and accountability across Operations.
- Lead process assessment and redesign, including process mapping, future-state design, pilot planning, standard work, controls, and continuous-improvement routines.
- Define roles, decision rights, governance forums, RACIs, escalation paths, and performance measures.
- Develop playbooks, procedures, and implementation materials that enable repeatable execution across businesses, functions, and sites.
- Partner with process owners and leaders to embed new practices into day-to-day operations and sustain improvements.
What We Need from You
- Bachelor's degree in business, operations, supply chain, engineering, finance, or a related field; master's degree preferred.
- 8+ years of progressive experience in operations strategy, business transformation, process excellence, management consulting, or a related field, including leadership of complex cross-functional initiatives.
- Experience in manufacturing, supply chain, packaging, or another complex, multi-site operational environment.
- Demonstrated ability to develop strategies, roadmaps, business cases, operating models, and implementation plans that produce measurable results.
- Expertise in business-process design and improvement, including process mapping, future-state design, RACI development, pilot design, standard work, and playbook creation.
- Strong program and change-leadership skills, with the ability to manage interdependent workstreams and drive adoption across functions.
- Excellent executive communication and facilitation skills, including the ability to synthesize complex information into concise, compelling recommendations.
- Strong analytical and financial acumen, with the ability to evaluate performance, define value cases, and establish practical success measures.
- Experience leading teams, developing talent, and managing external partners.
- Ability to operate effectively in ambiguity, balance strategy with execution, and manage multiple high-priority initiatives.
A reasonable estimate of the current range is $170-220K + bonus + benefits. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training. At Novolex, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.
The benefits for this role include 401(k) plan with company match, comprehensive medical, dental, and vision insurance, flexible spending and health savings accounts, paid vacation and sick days, paid parental leave, paid holidays and wellness program.
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