Director, Oncology Pharmacy, Investigational Drug Services and Infusion Operations

ChristianaCare$187K — $318K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy.
  • Completed ASHP-accredited PGY1 residency or equivalent (3 years experience).
  • Preferred completion of PGY2 residency in Oncology Pharmacy or related field.
  • At least 5 years of experience in oncology pharmacy or ambulatory infusion services.
  • Experience with investigational drug services and clinical trials preferred.
  • Demonstrated ability to lead multidisciplinary teams and complex clinical operations.
  • Current Delaware pharmacist license or eligibility required.

Responsibilities

  • Direct operational performance of oncology and infusion pharmacy services.
  • Oversee Medication Access Services for timely therapy initiation.
  • Collaborate with nursing to optimize infusion center operations.
  • Establish and improve operational, quality, and financial performance metrics.
  • Lead Investigational Drug Services for oncology clinical trials.
  • Manage investigational medication throughout study life cycles.
  • Partner with clinical teams to ensure effective medication use.

Benefits

  • Leadership opportunity in a key oncology and infusion service role.
  • Integration with multidisciplinary teams across healthcare settings.
  • Focus on operational excellence and continuous quality improvement.
  • Engagement in strategic growth and financial management initiatives.
  • Commitment to professional development with mentorship opportunities.
Full Job Description
Job Details

ChristianaCare is seeking an experienced and innovative pharmacy leader to provide strategic, operational, financial, and quality leadership for Oncology Pharmacy, Investigational Drug Services, Ambulatory Infusion Services, and Medication Access Services. This role is responsible for ensuring safe, effective, patient-centered, timely, and financially sustainable medication-use practices across the continuum of oncology and infusion care.

The Director provides integrated leadership for medication-use operations, investigational drug services, infusion services, and medication access programs and serves as a key partner to physician leadership, clinical research, nursing, pharmacy, finance, patient access, information technology, revenue cycle, and operations leaders. This position is instrumental in advancing ChristianaCare's oncology and infusion services through operational excellence, strategic growth, clinical integration, and continuous quality improvement.

Principal Duties and Responsibilities
Operational Leadership
  • Direct the operational performance of ambulatory oncology and infusion pharmacy services, including medication preparation, dispensing, distribution, inventory management, staffing, scheduling, workflow optimization, and resource allocation.
  • Provide leadership and oversight of Medication Access Services supporting infusion operations, including prior authorizations and medication access functions necessary to ensure timely initiation and continuation of therapy.
  • Collaborate with nursing and service line leadership to optimize infusion center capacity, patient throughput, chair utilization, treatment timeliness, patient flow, and patient experience.
  • Establish, monitor, and improve operational, quality, access, service, and financial performance metrics for assigned services.
  • Lead Investigational Drug Services supporting oncology and other clinical research programs, ensuring efficient and reliable clinical trial operations.
  • Oversee investigational medication management throughout the study lifecycle, including protocol review, activation, receipt, storage, preparation, dispensing, accountability, documentation, audit readiness, returns, and destruction activities.
  • Partner with investigators, research administration, clinical research teams, nursing leadership, and pharmacy stakeholders to support successful clinical trial activation and ongoing operations.

Clinical Integration and Collaborative Leadership
  • Partner with oncology providers, clinical pharmacy specialists, inpatient pharmacy leaders, and nursing leadership to promote evidence-based medication use, treatment standardization, formulary management, and implementation of oncology treatment protocols.
  • Collaborate across inpatient and ambulatory settings to ensure continuity of care and consistent medication-use practices throughout the health system.
  • Work closely with Pharmacy Informatics, Information Technology, medical staff, and nursing leaders to optimize Epic Beacon and related oncology medication-use workflows.
  • Collaborate with pharmacy leaders responsible for sterile and non-sterile compounding operations and USP <795>, <797>, and <800> compliance to ensure enterprise standards are maintained across oncology and infusion pharmacy services.

Strategic Growth and Financial Management
  • Develop and execute strategic and operational plans to support growth, patient access, quality outcomes, caregiver engagement, service excellence, and financial performance.
  • Maintain accountability for operating and capital budgets, financial performance, and strategic resource management within assigned areas.
  • Partner with Supply Chain, Finance, Revenue Cycle, and Patient Access teams to optimize medication acquisition, reimbursement, denials management, high-cost drug utilization, and medication waste reduction initiatives.
  • Support business planning and implementation for new oncology and infusion pharmacy programs, technologies, service expansions, locations, and capital investments.

Quality, Compliance, and Leadership Development
  • Ensure compliance with regulatory requirements, accreditation standards, medication management requirements, research protocols, organizational policies, and professional practice standards.
  • Promote a culture of medication safety, high reliability, and continuous quality improvement.
  • Lead performance improvement initiatives related to medication-use safety, operational effectiveness, patient outcomes, and service excellence.
  • Recruit, develop, mentor, coach, and evaluate leaders and caregivers while supporting succession planning and professional growth.
  • Foster effective communication and collaboration across Pharmacy, Nursing, Medical Staff, Clinical Research, Medication Access, and administrative leadership teams.
  • Represent Pharmacy Services on committees, workgroups, and strategic organizational initiatives.
  • Maintain expertise in emerging oncology therapies, investigational agents, infusion care models, reimbursement trends, regulatory requirements, technology advancements, and industry best practices.

Education and Experience Requirements
  • Bachelor of Science in Pharmacy or Doctor of Pharmacy (PharmD) degree from an accredited College of Pharmacy.
  • Completion of an ASHP-accredited PGY1 residency program or equivalent experience (3 years general practice) required.
  • Completion of an ASHP-accredited PGY2 residency program in Oncology Pharmacy, Health-System Pharmacy Administration and Leadership, or equivalent experience (3 years specialized practice) preferred.
  • Master's degree in Business Administration, Healthcare Administration, Public Health, or a related field preferred.
  • At least five (5) years of pharmacy experience with demonstrated experience in oncology pharmacy and/or ambulatory infusion services.
  • Experience with investigational drug services, clinical trial pharmacy operations, or research medication management preferred.
  • Experience leading multidisciplinary teams and complex clinical operations preferred.
  • Prior management experience preferred but not required. Candidates without formal supervisory experience may be considered based on demonstrated leadership of complex programs, multidisciplinary initiatives, process improvement efforts, or professional organizations.
  • Board Certification in Oncology Pharmacy (BCOP) or other relevant specialty certification preferred.
  • Current Delaware pharmacist license or eligibility for Delaware pharmacist licensure prior to start date.
  • Equivalent combinations of education and experience may be considered.

Annual Compensation Range $187,304.00 - $318,406.40

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

About ChristianaCare

ChristianaCare Careers

There has never been a better time to explore the diverse job opportunities at ChristianaCare, a leading health system committed to innovative patient care and community health. As one of the country's most dynamic healthcare organizations, ChristianaCare offers a breadth of employment opportunities that support both professional growth and personal fulfillment.

Work You’ll Do

Join ChristianaCare’s dedicated team to help transform healthcare and improve the lives of community members. ChristianaCare leads with exceptional services, driven by a team of over 12,000 strong, blending top-tier leadership and a culture of compassion and innovation.

Experience the ChristianaCare Difference

ChristianaCare is not just a healthcare provider but a hub for professional development and career advancement. The company fosters a culture of diversity, equity, and inclusion, making it a prime environment for personal and professional growth. With a variety of positions available, from clinical roles to administrative support, ChristianaCare is actively hiring and looking for motivated individuals to join their team.

Innovate and Lead

At ChristianaCare, innovation and leadership go hand in hand. Team members are encouraged to take the lead on projects that transform patient care and operational efficiency. ChristianaCare’s commitment to technology and innovation makes it a perfect place to advance a career in healthcare.

Develop Your Career

With ChristianaCare, career advancement is supported by comprehensive benefits, professional development programs, and leadership training. Employees are encouraged to enhance their skills through continued education and diverse training opportunities, including internships that offer real-world experience in healthcare settings.

Join a Great Team

Being part of the ChristianaCare team means more than just having a job. It means being part of a community that values teamwork, creativity, and the professional growth of its members. Networking within ChristianaCare leads to enriched career paths and a supportive work environment where everyone’s contributions are valued.

Explore Job Opportunities

ChristianaCare is committed to hiring and developing the best healthcare professionals in the industry. Explore the numerous job openings and read detailed descriptions of each position to find where your skills and interests best match. ChristianaCare is looking for professionals who are passionate about making a difference and ready to contribute to a team that’s making healthcare history.

Prepare for Your Interview

Ready to apply? Tailor your resume to highlight the skills and experiences that align with the position you are interested in. Prepare for your interview by researching ChristianaCare’s mission, culture, and recent innovations. This preparation will not only impress but also solidify your interest in becoming part of a leading healthcare team.

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