Director of Undergraduate Admissions

Posting Details

Position Information

Position Number
013462

Functional Title
Director of Undergraduate Admissions

Position Type
Administration - Staff

Position Eclass
EP - EHRA 12 mo leave earning

Primary Purpose of the Organizational Unit

The Office of Undergraduate Admissions is responsible for identifying, cultivating, and recruiting potential applicants for admission as traditional first-time freshmen, transfers, former students, and nontraditional adults; collecting and evaluating credentials; making decisions regarding individuals' candidacies for admission to UNCG; positively affecting admitted student decisions to matriculate to the University. The Office of Undergraduate Admissions serves as a major public relations arm of the institution and helps to shape a positive image of the University through its interaction with parents, prospective students, high school and college counselors, alumni, and other external agencies. The Office of Undergraduate Admissions communicates to the public the academic, programmatic, and developmental offerings that UNCG provides for its students. Through its activities, the Office of Undergraduate Admissions supports the University's enrollment goals as they pertain to new traditional and nontraditional undergraduates.

Position Summary

The Director of Undergraduate Admissions provides strategic leadership and operational oversight for the University's undergraduate admissions functions, supporting institutional enrollment goals and priorities. Reporting to the Associate Vice Chancellor for Enrollment Management, the Director is responsible for developing and executing comprehensive recruitment and admissions strategies, overseeing application processing and admission decisions, managing transfer credit articulation operations, and ensuring the effective use of technology, data, and communications throughout the enrollment lifecycle. The Director leads a team of admissions professionals responsible for first-year, transfer, former, second degree and other undergraduate student populations, ensuring efficient operations, consistent application of admissions policies, and a high-quality experience for prospective students and families. The position oversees recruitment planning, community college partnerships, admissions communications, customer service, and the management of admissions systems and workflows.

Working collaboratively with Enrollment Management leadership, academic units, and campus partners, the Director translates institutional enrollment priorities into actionable strategies, evaluates performance and operational effectiveness, and implements initiatives that strengthen recruitment, access, student success, and enrollment outcomes.

The Director also represents the University with external constituents and ensures that undergraduate admissions operations remain responsive to evolving institutional priorities, UNC System initiatives, and state and federal requirements

Minimum Qualifications

Specialized Knowledge, Education and Experience Required:

• Master's degree.
• Seven to ten years of progressively responsible experience in an admissions office.
• Experience supervising and developing professional staff and managing complex operations.
• Experience with CRM technology and student information systems; Banner experience preferred.
• Demonstrated ability to use enrollment data to inform strategy and operational improvements.
• Excellent interpersonal, organizational, and public speaking skills; collaborative leadership and commitment to equity and inclusion

Additional Required Certifications, Licensures, and Certificates

Preferred Qualifications

• Experience with Slate CRM and admissions workflow automation.
• Experience overseeing transfer credit articulation or transfer admissions operations.
• Experience implementing institutional or university-system enrollment initiatives.
• Experience leading cross-functional process improvements and managing departmental budgets.

Special Instructions to Applicants

Recruitment Range
Commensurate with experience

Org #-Department
Undergraduate Admissions - 10202

Job Open Date
10/28/2026

For Best Consideration Date

Job Close Date

Open Until Filled
Yes

FTE
1.000

Type of Appointment
Permanent

If time-limited, please specify end date for appointment.

Number of Months per Year
12

FLSA
Exempt