Bachelor's degree in a business-related field required
10 years banking experience with 7 years in operations required
5 years management experience required
CPA, MBA, or CSOP preferred
Strong familiarity with regulations covering securities and corporate governance required
Advanced knowledge of Trust business and investment management required
Experience in financial report interpretation and management
Responsibilities
Oversee all aspects of Trust Operations including Securities Services and Service Delivery
Direct strategy for Trust Operations in line with Wealth Management
Manage internal relationships with support departments
Serve on bank committees as required
Maintain wire transfer authority and review operations
Manage vendor relationships including compliance and performance
Partner with auditors and regulators for compliance and improvements
Engage directly with clients in sales and problem-solving
Develop continuity plans for Trust Department
Lead technical projects related to operations and system enhancements
Benefits
Opportunity for professional growth in a strategic role
Engagement with high-profile clients including government agencies and corporations
Collaborative work environment with internal teams
Involvement in key projects and initiatives within the bank's strategy
Access to advanced resources and systems for operations
Full Job Description
JOB FUNCTION / SUMMARY:
Responsible for oversight and management of all aspects of Trust Operations to ensure a culture of quality and operational excellence to support the Trust Department and unified Wealth Management strategic objectives. Serves as a subject matter expert across Wealth Management to ensure consistent execution of operational objectives.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Oversees all aspects of Trust Operations including Securities Services, Service Delivery Team, Special Processing, Trust Business Systems, and Reconciliations.
Directs the overall strategy for Trust Operations in accordance with the unified Wealth Management strategy.
Manages relationships with internal bank service and support departments such as Information Technology, Business Continuity, Security, Treasury Services, and Electronic Funds Transfer.
Serves on various bank committees such as Vendor Management Committee as required.
Maintains wire transfer authority requirements for Trust Department. Responsible for reviewing wire transfers for business operations as needed.
Manages critical vendor relationships including needs analysis, developing requirements, negotiating contracts, problem identification and resolution, vendor performance monitoring, vendor regulatory compliance, project management, and implementation of solutions.
Partners with internal and external auditors, state and Federal banking and securities regulators to fulfill requirements, address issues, craft formal responses to and solutions for audit violations and recommendations.
Speaks directly to clients and prospective clients including institutions, government agencies, executives of corporations, and high net worth individuals in sales, client retention, problem-solving situations.
Develops Trust Department continuity plans and serves as Business Unit Contingency Coordinator in accordance with Corporate Business Continuity requirements.
Leads technical projects as needed, such as: mergers, acquisitions and system conversions; launching new products; identification and installation of new or enhanced capabilities; automation of manual processes.
SUPERVISORY RESPONSIBILITIES:
Responsible for the overall direction, coordination, and evaluation of associates and carries out these supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training associates; planning, assigning and directing work; performance management; rewarding associates; addressing complaints and resolving problems.
Bachelor's Degree in business related field required
10 years of experience in banking with seven years in operations required
Five years of management experience required
CPA, MBA, or CSOP strongly preferred
Strong familiarity with regulations covering securities, transfer agency, information technology, and corporate governance required
Advanced knowledge of Trust business including personal trust, institutional trust, corporate trust, investment management, retirement services, securities operations, and transfer agency
Experienced in long range planning and budgeting
Comprehensive understanding of regulations governing the Trust industry and securities operations
Experienced in Trust accounting and investment management systems, as well as surrounding systems such as wire transfer and treasury management
Experienced in reading, creating, understanding, and managing financial reports, analyses and strategy documents
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
Ability to work under stress and meet deadlines
Ability to operate related equipment to perform the essential job functions
Ability to read and interpret a document if required to perform the essential job functions
Ability to travel if required to perform the essential job functions
Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
About Hancock Whitney Corporation
Hancock Whitney Corporation is a bank holding company headquartered in Gulfport, Mississippi. It operates 237 branches in Mississippi, Alabama, Florida, Louisiana, and Texas. The bank offers a range of services, including personal and business banking, wealth management, and insurance. Hancock Whitney Corporation was founded in 1899 as Hancock Bank and has grown through a series of mergers and acquisitions. The bank has a strong commitment to community involvement and has been recognized for its philanthropic efforts.
