Posting Details
Posting Information
This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.
Requisition
Title
Director of Student Financial Services
FLSA status
Exempt
Hiring Salary
Commensurate with education and experience.
Department
Student Financial Services
Division
Division of Finance and Operations
Open Date
11/10/2026
Open Until Filled
Yes
Educational and Experience Requirement
Bachelor's degree in business or related field. Five years of experience in Higher Education. Additional education may be considered in lieu of experience.
Nature & Purpose of Position
Performs responsible managerial tasks to coordinate with undergraduate and post-graduate student body, General Accounting, Financial Accounting and Reporting, Payroll, and other campus departments. Directs department in daily operations of Student Financial Services including student and employee receipt systems, student refunds, and daily and past due collections.
Primary Responsibilities
Performs highly complex and technical tasks in the functional areas of student receipting, billing, collections, student refunds, and reconciliation. Coordinates student refunds associated with financial aid and other refunds/disbursements. Manages student billing adjustments, resignation calculations, tuition rebates, 1098-T preparation. Handles questions or concerns from students regarding accounts, refunds, and 1098-T tax information. Oversees aged student and employee account collection process including reporting of aged debts to State of Texas Comptroller's Office and submitting collection files to contracted collections agencies. Maintains student fee tables, date tables, and student receipt detail codes for student accounts receivable system. Performs research and prepares analytical reports, together with recommendations, on assigned subjects. Maintains information and keeps up to date on set-up, implementation, and ongoing system maintenance of Banner Student A/R, writing policies for publication on University website, oversees procedures to uphold federal and state regulations and university and university system policies. Performs other related duties as assigned.
Other Specifications
Communicates with other University departments' faculty and staff, students, and external agencies. Must be able to use computers, including Microsoft Suite products such as Excel, Word, and Outlook.
This position may be designated as a Campus Security Authority (CSA).
Full Time Part Time
Full Time
Position Number
Quicklink
https://shsu.peopleadmin.com/postings/49206
Annual Security and Fire Safety Report
