The Director of Showrooms provides strategic leadership and operational oversight for corporate and agent showrooms. This position is responsible for strengthening business relationships, optimizing showroom performance, developing territory strategies, and ensuring consistent brand representation across the showroom network. The role oversees showroom personnel, merchandising, sampling programs, and operational initiatives while collaborating with Sales, Product, and other departments to drive growth, efficiency, and an exceptional customer experience.
Essential Duties and Responsibilities- Oversee showroom operations, providing leadership, coaching, and support to showroom employees.
- Build and maintain strong relationships with sales representatives, agents, Zone Managers, and corporate teams.
- Evaluate showroom performance, identify growth opportunities, and develop strategies to improve business results.
- Develop showroom territories, compensation structures, and business models to support company objectives.
- Manage showroom openings, relocations, onboarding, training, and operational improvements.
- Oversee showroom sample merchandising, sampling programs, product displays, and brand presentation.
- Collaborate with internal departments to develop sampling strategies based on sales performance, brand needs, and budgets.
- Plan and coordinate showroom events, sales meetings, and promotional activities.
- Review and approve showroom expenses, claims, discounts, and commission exceptions.
- Lead and develop showroom employees while coordinating administrative and operational support activities.
- Other duties as assigned.
Requirements
- Bachelor's degree in Business Administration, Marketing, Management, or a related field preferred; equivalent experience considered.
- Minimum of 5-7 years of progressive experience in showroom operations, sales management, or business development.
- Demonstrated leadership experience managing teams, budgets, and multiple projects.
- Strong communication, organizational, analytical, and problem-solving skills.
- Experience in the home furnishings or textile industry preferred.
- Ability to travel regularly.
