Itamar
Job Type
Hybrid
Job Summary
The Director of Sales Operations plays a critical role in optimizing sales force productivity and driving business efficiency. Reporting to the Senior Vice President of Sales & Marketing, this position works closely with Sales, Operations, Information Systems, Finance, and other internal stakeholders to enhance sales processes, inventory management, forecasting, and customer engagement. This role ensures that strategic initiatives are effectively implemented to support sales objectives and customer needs.
Essential Functions
- Sales & Order Management:
- Oversee the order management process, ensuring alignment with sales programs and customer pricing/agreements.
- Monitor and analyze sales team performance related to sales growth, Sales Mix, ASP and quota achievement
- Support and facilitate the ongoing production forecasts for use by manufacturing
- Work closely with Marketing to develop and implement pricing strategies across all targeted customer profiles and product categories
- Sales Process & Optimization:
- Lead sales forecasting, planning, and budgeting efforts to drive operational efficiency.
- Optimize sales processes, ensuring consistency and identifying opportunities for automation (including CRM implementation).
- Support quota setting, performance tracking, and sales program execution.
- Assist in developing sales incentive compensation programs in collaboration with Finance and HR.
- Establish best practices for sales operations, compliance, and risk management.
- Compensation:
- Lead sales compensation strategy and program governance.
- Manage compensation platforms, processes, and plan administration.
- Analyze compensation data to drive performance and business decisions.
- Technology & Reporting:
- Proactively develop and maintain analysis tools to improve sales efficiency and data-driven decision-making.
- Manage and Monitor key sales reports, refining reporting tools as needed.
- Work with senior leadership to provide accurate, timely performance insights
- Collaboration & Leadership:
- Act as a liaison between the sales team, corporate leadership, and external stakeholders.
- Lead sales team activities, including quarterly business reviews, forecasting, and planning meetings.
- Drive continuous improvement initiatives by working with hospitals, physicians, and patients to enhance sales processes.
Required/Preferred Education and Experience
- Bachelor’s degree
- Sales Operations experience (5+) and/or sales manager experience required.
- Sales Operations experience in medical devices highly preferred
Knowledge, Skills and Abilities
- Proven track record of consulting to business leaders and designing, developing, and implementing high impact and innovative learning and development programs
- Experience leading organizational change initiatives
- Proven strategic, analytical and implementation skills
- Strong interpersonal, organizational, planning and negotiation skills
- Demonstrated experience using instructional technology (simulation, online, web based, etc.)
- Strategic thinker and visionary leader
- Proficiency with Microsoft Office Products including Word, Excel, and PowerPoint
Travel Requirements
- This position may require at least 25% travel. Travel may be outside the local area and overnight and could be for extended period of times.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Standing - Occasionally
- Walking - Occasionally
- Sitting - Constantly
- Talking - Occasionally
- Hearing - Occasionally
- Repetitive Motions - Frequently
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The annual salary for this position is:
$205,000.00 to $265,000.00
Factors which may affect starting salary include geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at .
Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.
