Sage Hospitality Resources

Director of Sales & Marketing

Sage Hospitality Resources$90K — $110K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of hotel sales management experience
  • 3-5 years of sales management experience
  • Knowledge of sales techniques and yield management
  • Strong customer service skills
  • Fluency in English (reading, writing, speaking)
  • Effective business writing skills

Responsibilities

  • Achieves a minimum of 90% of productivity goals
  • Leads and holds direct reports accountable for sales goals
  • Targets direct sales calls to meet department objectives
  • Maximizes revenue from current hotel key accounts
  • Develops new accounts through networking and research
  • Implements Targeted Account Development strategies
  • Plans and implements eCommerce and internet marketing strategies

Benefits

  • Eligible to participate in Sage bonus plan
  • Unlimited paid time off
  • Medical, dental, & vision insurance
  • 401(k) program with employer matching
  • Health savings and flexible spending accounts
  • Company-paid short-term disability
  • Paid FMLA leave for up to 12 weeks
  • Employee Assistance Program
  • Discounts on hotels, restaurants, and more
  • Employee Referral Bonus Program up to $1,000 per referral
Full Job Description
Job Overview

Directing sales and marketing at The Ann Savannah, the Director of Sales & Marketing ensures operational excellence and a guest experience rooted in the warmth and community spirit of Savannah's Hostess City identity. This role is responsible for meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a p, ensuring quality outcomes that reflect our commitment to residential comfort. Every day is an opportunity to embody the welcoming spirit of Savannah's Hostess City identity. 

Responsibilities

 

  • Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management. 
  • Leads direct reports in a manner that achieves the properties sales goals and holds them accountable to their essential duties and responsibilities. 
  • Direct Sales: Targets appointment-oriented sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and posses a valid state driver's license in order to make sales calls. 
  • Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth. 
  • New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business. 
  • Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts. 
  • Plan and implement ecommerce and internet marketing strategies. 
  • Promote the story of the brand and the hotel in the market, with the goal of increasing overall profitability of the property. 
  • Adjust the sales plan according to changes in business and marketing trends, aggressively pursue the market mix and type of group and transient business that will best achieve the success of the hotel and support the selling philosophy, meet or exceed the budgeted goals in sales, profit and occupancy for the total hotel operation. 
  • Maintain a current working knowledge of the competition, demonstrate a working knowledge of all hotel operation, and maintain an awareness and application of current state of the art sales techniques and practices. 
  • Continually targets and prospects for new business through telemarketing, individual creativity and innovation. 
  • Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance. 
  • Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to service client and employer in the most expedient, organized and knowledgeable manner. 
  • Develops strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction. 
  • Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. 
  • Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner. 
  • Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities. 
  • Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts. 
  • Professionalism: Controls expenses including travel on the property's behalf in order to minimize hotel costs. 
  • Represents themselves, the hotel and Sage Hospitality Resources, Inc. with the highest level of integrity, professionalism, a service-focused approach and a caring, sincere attitude at all times. 
  • Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel. 
  • Display a neat, clean and business-like appearance at all times. 
    •  

OTHER RESPONSIBILITIES 

  • All other duties as assigned, requested or deemed necessary by management. 

SUPERVISORY DUTIES 

  • 3-15 Associates 

BEHAVIORAL FOCUS 

At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality. 

At The Ann Savannah, Apartments by Marriott Bonvoy, we embrace: 

  • Residential-Style Hospitality - Full kitchens, in-suite laundry, and apartment-scale suites in a hotel setting 
  • Savannah as Home - Rooted in the city's identity as the "Hostess City of the South" 
  • Boutique Lifestyle Positioning - Modern, relaxed design with thoughtful local touches throughout 
  • Flexible, Extended-Stay Comfort - Designed for travelers who want more space, more time, more ease 
  • Neighborhood Integration - Steps from SCAD, the Historic District, and Savannah's dining and arts scene 
    •  

All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of The Ann Savannah, Apartments by Marriott Bonvoy and align with Sage Hospitality's commitment to genuine, meaningful connection. 

 

Qualifications

 

Education/Formal Training 

  • Minimum of high school diploma or equivalent. 

Qualifications 

  • 4+  years of hotel sales management experience 

Knowledge/Skills 

  • 3-5 years sales management experience 
  • Requires knowledge of general sales techniques, yield management, and customer service skills. 
  • Ability to Travel 
  • Requires the ability to hear, speak, read and write English fluently. 
  • Requires 12th grade level mathematics, spelling and reading skills. 
  • Requires effective business writing skills. 
  • Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions 
  • Understand and follow verbal/written instructions. 
  • Organized. 
  • Be able to work on more than one task at a time. 
  • Develop strong internal and customer relations. 
  • Set and manage priorities and plan activities in advance. 
  • Adhere to deadlines. 
  • Solve Problems and make sound business decisions. 
  • Understand and follow verbal/written instructions. Work on more than one task at a time. Develop strong internal and customer relationships. Set and manage priorities and plan activities in advance. Solve problems and make sound business decisions. 

Physical Demands 

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5% 
  • Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment. 

Environment 

  • Office environment, weather exposure when making sales calls 

 

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. May perform other duties as assigned.

 

Benefits
  • Eligible to participate in Sage bonus plan

  • Unlimited paid time off

  • Medical, dental, & vision insurance

  • Eligible to participate in the Company’s 401(k) program with employer matching

  • Health savings and flexible spending accounts

  • Basic Life and AD&D insurance

  • Company-paid short-term disability

  • Paid FMLA leave for up to a period of 12 weeks

  • Employee Assistance Program

  • Great discounts on Hotels, Restaurants, and much more.

  • Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

** The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe.

About Sage Hospitality Resources

Sage Hospitality Resources is a hospitality management company that operates hotels, restaurants, and event spaces across the United States. The company was founded in 1984 and is headquartered in Denver, Colorado. Sage Hospitality Resources is committed to sustainability and social responsibility, and has received numerous awards for its efforts in these areas. The company operates over 60 properties in 20 states, and has a reputation for providing exceptional guest experiences.
Learn more about Sage Hospitality Resources
Size
5,000 employees
Industry
Founded
1984

Similar Jobs

More Jobs at Sage Hospitality Resources

More Hospitality & Recreation Jobs

Find similar Director of Sales & Marketing jobs: